Customer Service Representative
$20.5 per hourRemX
LOCATIONS: Onsite in our Syracuse, NY office
Pay: $20.50 per hour
Start: October 2026
Temp to Hire Schedule: Monday - Friday 8am - 4:30pm EST (Mandatory and Voluntary OT Offered)
**Saturday and Sunday Overtime offered up to Double Time on Sundays** Title: Client Service Representative Key Responsibilities
View email address on click.appcast.io .com
customer service hospitality contact center inbound
Pay: $20.50 per hour
Start: October 2026
Temp to Hire Schedule: Monday - Friday 8am - 4:30pm EST (Mandatory and Voluntary OT Offered)
**Saturday and Sunday Overtime offered up to Double Time on Sundays** Title: Client Service Representative Key Responsibilities
- Deal directly with internal and external customers via telephone, email, and live chat
- Respond promptly and thoroughly to customer inquiries and complaints
- Obtain and evaluate all relevant information needed to resolve issues
- Process entry-level orders, returns, and credits
- Follow up on unresolved matters and drive them to full resolution
- Document all customer interactions with detailed notes, including actions taken
- Communicate and coordinate effectively with other departments
- 1-3 years of customer service experience; call center experience is a plus
- Strong organizational skills and attention to detail in a fast-paced environment
- Proficiency with Microsoft Office applications
- Excellent problem-solving and troubleshooting abilities
- Business acumen and the ability to think quickly on your feet
- Personable and ability to build rapport with our valuable business customers
- Hospitality or Contact Center experience is a PLUS
- Work onsite in our Syracuse NY office
View email address on click.appcast.io .com
customer service hospitality contact center inbound
Vacancy posted 1 day ago
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