Service Excellence Lead - Patient Experience
Appalachian Regional Healthcare, Inc.
Appalachian Regional Healthcare, Inc. seeks a Service Excellence Coordinator to develop and implement a comprehensive service excellence strategy across the system, partnering with patient advocates to deliver consistent, high-quality experiences for patients, families and coworkers. The role emphasizes budgeting, performance measurement, and continuous improvement, with travel requirements and close collaboration with Marketing and Service Excellence leadership. #J-18808-Ljbffr Appalachian Regional Healthcare, Inc.
- OverviewThe Service Excellence Coordinator is responsible for developing and implementing a service... ...staff throughout the system, such as patient advocates or patient representatives,... ...of service excellence or marketing experience. Minimum of 5 years of healthcare experience...SuggestedNight shiftDay shift
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