Patient Services Specialist

Provider-Centered. Patient-Focused. Built for What Healthcare Should Be.At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients.Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over.Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day.If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you.ScheduleThis is a full-time, clinic-based position with a consistent Monday through Friday schedule.Monday–Friday, 8:00 a.m.–5:00 p.m.8-hour shifts with a 30-minute lunch breakClinics are closed on weekends — no Saturday or Sunday shiftsWhat You'll DoYou'll create a smooth, supportive experience for every patient by:Greeting patients and checking them in with warmth and professionalismManaging incoming calls, messages, and patient inquiriesScheduling appointments, referrals, follow ups, and co paysAssisting with insurance verification and prior authorizationsSupporting clear communication between patients and providersUpdating and maintaining accurate information in the EHRHelping keep the front desk organized, efficient, and patient readyWhat You BringExperience in healthcare, customer service, or administrative roleStrong communication and interpersonal skillsComfort working in a fast paced, team-oriented environmentEHR proficiency (Athena or eCW preferred)A positive attitude and a commitment to patient centered serviceWhy You'll Love Working HereWe take care of our team so they can take care of patients. Benefits include:Medical, dental, and vision coverageCompany funded HSA + exclusive healthcare discounts401(k) with company matchCompany paid life insuranceFlexible time off + Vacation Exchange ProgramWhat We ValueTrust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other.Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.