Director of Software Support Engineering

Lead, manage and grow multiple teams of product focused software engineers Mentor and guide the professional and technical development of engineers on your team Work with product managers to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full‑stack development tools and technologies Lead the craftsmanship, availability, resilience, and scalability of your solutions Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community Encourage innovation, implementation of cutting‑edge technologies, inclusion, outside‑of‑the‑box thinking, teamwork, self‑organization, and diversity Work across to improve the velocity of your and other teams Lead efforts to deploy new and existing applications into AWS environments Break existing monolithic applications into micro‑service architectures and build new microservices Requirements Bachelor’s Degree At least 7 years’ experience in software development At least 5 years’ experience in people management Master’s Degree in Computer Science or a Master’s Degree in Software Engineering (preferred) 10+ years’ of experience in software development (preferred) 5+ years’ of experience in Agile practices (preferred) Experience leveraging interactive AI tooling to accelerate productivity, utilizing capabilities beyond basic code completion (preferred) Certifications & Qualifications Bachelor’s Degree Master’s Degree in Computer Science Master’s Degree in Software Engineering #J-18808-Ljbffr