Member Services Representative
$15 - $18 per hourPlanet Fitness
Member Services Representative
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Assist and contribute to ensuring the neatness and impeccable cleanliness in all areas of the club.
- Handle all Member Services related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner
- Elevate to Shift Leader, Assistant Manager or Manager as needed.
- Minimum 16 hour work week
Qualifications/Requirements
- Punctuality and reliability are mandatory.
- The ability to multi-task is essential.
- Basic computer proficiency.
- Upbeat and positive attitude!
- Ability to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Current CPR Certification required.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
More Benefits
- Eligible For: Bi-Weekly Team Bonus & Monthly Mystery Shop Bonuses
- FREE Black Card membership after 30 days of employment
- Full-Time eligible for 50% Company paid benefits after 90 days of employment
- Medical
- Dental
- Vision
- Paid Personal Time (after 6 months)
Compensation: $15.00 - $18.00 per hour
Planet FitnessVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Member Services Representative in Mattapan, MA vacancy
$22 - $25 per hour
...Interact with and serve our membership in account opening, transaction processing, deposit and loan product referrals, and other member needs and services. Adhere strictly to all BSA/AML/OFAC and security practices to safeguard the staff against money laundering and robbery...SuggestedHourly payWork at officeTremont Credit Union
Roslindale, MA22 hours ago- ...Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking... ...: ● Ensure timely opening of the club at 5 am ● Greeting all members and guests with a smile ● Driving membership sales ● Building...SuggestedFlexible hoursShift work
Fitness Holdings LLC Defunct
Roslindale, MA2 days ago $15 - $20 per hour
...can with the best fitness and holistic help inside the gym - and out. And our community of members is waiting to meet you. Job Summary As a Member Services Representative, you'll work directly with the Club Manager. You'll work with each potential client to gain...SuggestedHourly payLocal areaWorldwideFlexible hoursWeekend workDay shiftAfternoon shiftAnytime Fitness
Quincy, MA3 days ago$15 per hour
...Membership Sales Representative Crunch Fitness is looking for Membership Sales Representatives... ...training, touring new or potential members, generating leads through outreach initiatives... ...training equipment, weight room, full service locker rooms with showers, tanning...SuggestedHourly payFull timeTemporary workFlexible hours- ...that care about you and your success ~ Paid time off ~ Clear career growth opportunities ~ Growth and promotion within Crew Member roles ~90% of our Managers started as a Crew Member ~ English classes with an amazing instructor ~ Free beverages and meals...SuggestedFull timeTemporary workDay shift
$21.5 per hour
...hrs) What You’ll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing service excellence and helping members achieve their financial goals. Essential Functions: Reasonable accommodations may...Hourly payPart timeDCU Inc.
Waltham, MA5 days ago- ...The WSYMCA is seeking enthusiastic Member Services Representatives to join our team at our Wells Ave location - part time employees are needed! Scheduled hours range from 12-15 or 15-20 hours a week. V arious shifts are available and opportunities to pick additional...Part timeImmediate startShift workWeekend workDay shiftWeekday work
West Suburban YMCA
Newton Center, MA5 days ago - ...CADM provides high-quality and efficient services to the schools to help them achieve... ...That's why, since 1939, we've helped our members build a strong financial future so they... ...comprehensive array of Member Services Representative (MSR) duties: Processes; transactions...Work at officeDay shift
Harvard University
Cambridge, MA3 days ago $21.5 per hour
...Member Service Representative, Waltham, MA, Part-Time, Onsite Schedule - Thurs-Fri: 11:30-3:30 Sat: 8:30-3:30 (14.5 hrs) Job Details Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing service excellence and helping...Hourly payPart timeDCU Opportunities
Waltham, MA1 day ago- ...Medicare Member Service Representative Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research...Work experience placementLocal areaRemote workShift work
$17 - $25.4 per hour
...Produce Team Member Provides support as a member of the Produce team to include receiving and preparing product, maintaining the... ...company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must...Hourly payFull timePart timeSeasonal workImmediate startAll shiftsFlexible hoursShift workNight shiftWhole Foods
Boston, MA1 day ago- ...Job Description Job Description Description: The Member Service Representative is responsible for handling all customer requests within the confines of established policies and procedures. Travel is required to other locations and employee must be able to work...Part timeFlexible hours
City of Boston Credit Union
Boston, MA25 days ago - ...Restaurant In-Store Team Member - Papa Johns Come Join the Better Ingredients, Better Pizza Team as an In-Store Team Member for our... ...: A positive, friendly attitude and exceptional customer service skills Basic math and cash management experience preferred...WorldwideNight shiftWeekend work
$15 - $18 per hour
...based on performance Competitive salary Opportunity for advancement Training & development Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to...Hourly payFull timePart timeLocal areaShift work$45k - $60k
...Client Service Representative – Alternatives (CSR) At BBH, partnership is more than a form of ownership—it's our approach to business and... ...assigned client relationships. The CSR will assist senior team members with automation implementation oversight, project support,...Local areaBrown Brothers Harriman
Boston, MA1 day ago- ...infrastructure. About the Team We are looking for an experienced Member of Technical Staff - 4 (MTS-4) to join our Prism Engineering... ...: Working knowledge of RESTful API design or building gRPC services, and experience building scalable APIs (including API...Work at officeRemote work3 days per week
Nutanix
Dorchester, MA3 days ago $96.8k - $223.4k
...build foundational building blocks that make up the stack and services to manage environment lifecycle events. Our platform provides consistent... ...the globe. The Role We are seeking a hands-on Principal Member of Technical Staff who shares our passion and excitement for...Temporary workFlexible hoursOracle
Boston, MA3 days ago$79.2k - $178.1k
...Job Description As a member of the software engineering division, you will take an active role in defining and evolving standard... ...comprehensive cloud. Only Oracle offers a complete suite of integrated services that include applications as a service, platform as a service,...Temporary workFlexible hoursOracle Defunct
Boston, MA1 day ago- ...not. Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential... ...options! The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers...Work at officeLocal areaFlexible hoursShift work
LAZ parking
Boston, MA3 days ago $15 - $17 per hour
...Customer Service Representative This job is located at 666 American Legion Highway, Roslindale, MA 02131 PLS Overview: Why PLS? Because... ...everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group,...Local areaFlexible hoursAfternoon shiftEarly shiftPLS
Roslindale, MA1 day ago$20 per hour
...account managing. We are looking for a team member who will be committed to providing the highest level of service with the goal of exceeding customer expectations... ...with clients, Insurance carrier underwriters, and Insurance carrier marketing representatives....Hourly payMonday to FridayJ Edward Staffing LLC
Quincy, MA3 days ago$159.75k - $255.6k
...hard for a mission that matters at a company where you matter. Your Impact We are seeking multiple highly skilled Full-Stack members of Technical Staff (MTS) to join our CoreAI organization, driving end-to-end development of AI systems across Cloud, Edge Devices,...Work experience placementWork at officeRemote workAxon
Boston, MA1 day ago$15 - $17 per hour
...Customer Service Representative Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the... ...neat and clean store environment for our customers and team members, and performing other duties as instructed by management....Local areaFlexible hoursAfternoon shiftEarly shiftPLS
Roxbury, MA1 day ago$17.5 per hour
...Wonder, we make world-class food accessible to everyone. As a Team Member, you’ll help bring menus from Michelin-starred and celebrity... ...expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any...Full timePart timeLocal areaShift workNight shiftWeekend workWonder
Milton, MA5 days ago$16 per hour
...We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment...Weekly payPermanent employmentTemporary workFlexible hoursAfternoon shiftShake Shack
South Boston, MA5 days ago- ...Customer Service Representative Back Bay Staffing Group is seeking a Customer Service Representative. Start date: immediately. Position has... ...under every circumstance with patrons and staff members ~ Must maintain a good attendance record Education...Permanent employmentFull timeWork at officeImmediate startMonday to FridayShift workWeekend work
Back Bay Staffing Group
Boston, MA1 day ago $15 - $16 per hour
...Chick-fil-A Dedham - Customer Service ($15-$16) Are you looking for work that positively influences those around you? Do you want to... ...smiling, and engaging in encouraging conversations The Ideal Team Member: No experience necessary Excels in a fast-paced...Hourly payFlexible hoursShift work- About The Role We are seeking a Member of Technical Staff, Machine Learning Kernels to design, optimize, and benchmark high-performance compute kernels for modern machine learning workloads. This role is for a deeply technical engineer who enjoys working close to hardware...Visa sponsorshipRelocation package
- ...this position, you'll need: A humble and hospitable demeanor Passion for helping and serving others (customers and fellow team members) A desire to learn and grow The ability to communicate effectively and anticipate customer needs We are an equal...Full time
$21.45 per hour
...Crew Member Location: Boston Airport F&B Advertised Compensation: $21.45 to $21.45 The Crew Member is responsible for performing... ...a smile and friendly greeting and follows all HMSHost customer service policies and procedures Maintains a solid knowledge of product...Local area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Member Services Representative. Be the first to apply!
Related searches
- japanese speaking customer service representative
- b2b customer service representative
- social service representative
- customer service collections representative
- customer order specialist
- service sales rep
- client service officer
- work from home customer service associate
- remote customer service agent
- customer service expert