Medical Information Specialist

We’re Hiring: Medical Information Specialist (100% Remote) Looking for a contract role where your expertise is genuinely valued, your work-life balance is respected, and you can make a meaningful impact from day one? You’ve found it. Randstad, in partnership with our client, is seeking a detail-oriented and collaborative Medical Information Specialist to join a passionate Medical Affairs team. If you thrive in a supportive environment that champions quality, accountability, and seamless team collaboration, we would love to welcome you aboard! The Quick Details (What You Need to Know) Role: Medical Information Specialist (Temporary Contract) Location: 100% Remote (Work from the comfort of your home!) Pay Range: $45.00 – $55.00 per hour (Depending on experience) Contract Length: 6 Months Target Start Date: July 20, 2026 Core Purpose: Provide crucial Medical Information process support during the onboarding and implementation of a brand-new Medical Information Contact Center. Why You’ll Love Working with Us Our client believes that a great workplace is built on trust, mutual respect, and a shared mission to help others. In this role, you won't just be processing data—you will be the voice of scientific integrity, ensuring healthcare professionals and patients get the accurate, balanced information they need. You’ll be part of a warm, welcoming culture that prioritizes customer service, safety, and cross-functional collaboration. What You’ll Be Doing (Key Responsibilities) Intake & Triage: Handle medical info inquiries across the product portfolio via phone, email, or MIRFs. Compliant Communication: Provide timely written or verbal responses using approved standard documents, FAQs, and resources. Safety & Compliance: Monitor and process adverse events and product quality complaints in strict accordance with SOPs. Cross-Functional Support: Manage the adverse event reconciliation process mandated by Pharmacovigilance and track departmental metrics. Reporting: Submit reports for Sunshine Act aggregate spend tracking. Project Launch: Assist with ad-hoc projects specifically tied to the implementation and onboarding of the new Contact Center. What You Bring to the Team Education: A Bachelor’s Degree in science or equivalent practical working experience in a Medical Information role. Experience: 5+ years in a pharmaceutical Medical Information department or a Medical Information Contact Center. Tech-Savvy: Experience working with Medical Information databases (e.g., SciMax MI/MIQ, IRMS, Veeva MedInquiry) is highly preferred. Therapeutic Knowledge: A background or familiarity with oncology, cardiology, neurology, radiopharmaceuticals, or medical imaging/diagnostic agents is a huge plus! Skills: Exceptional communication and organizational skills, a strong working knowledge of regulatory guidelines, and a knack for working cross-functionally. Ready to Join Us? If you’re looking for a rewarding remote contract where you can truly shine, we want to hear from you! Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Randstad USA