Records Clerk

Record Clerk The County of San Diego is hiring a Records Clerk for the Probation Department. The role involves processing and interpreting information from a variety of source documents, performing data entry, and providing customer service. Incumbents provide confidential juvenile and adult offender information to probation officers, law‑enforcement agencies, and attorneys, and may work in locked correctional facilities or in back‑office and reception areas interacting with staff from the Superior Courts of California. Records Clerks are supervised by a Senior Office Assistant or Supervising Office Assistant. Future Salary Increases June 2026 – 6% increase to base pay (3.50% Across‑Board + 2.50% Market Adjustment) June 2027 – 5.50% increase to base pay (3.00% Across‑Board + 2.50% Market Adjustment) Responsibilities Record clerks work in Probation process and interpret information from a variety of source documents, perform data entry, and provide customer service. Incumbents also provide confidential juvenile/adult offenders’ information to Probation Officers, law enforcement agencies, and attorneys. Positions may be assigned to work in locked correctional facilities; interact with resident/incarcerated individuals. Position may be stationed to work in back‑office and/or reception and interact with staff from the Superior Courts of California. Probation Records Clerks are supervised by a Senior Office Assistant and/or Supervising Office Assistant. Ideal Candidate Maintain a high level of confidentiality Be detail oriented Have exceptional communication skills Have strong clerical/administrative skills Provide excellent customer service Have extensive computer knowledge Remain highly motivated Have above average data entry skills Maintain a professional demeanor in high‑stress or unpredictable situations, including interactions with individuals who may be argumentative, intoxicated, combative, or experiencing a medical emergency Recruitment Timeline Job Offer and Background Process begins shortly after the interviews conclude. Pre‑employment Medical Screening: Approximately 3 days following successful background investigation results. Anticipated Start Date: Based upon successful completion of medical screening or other mutually agreed upon date. Minimum Qualification One (1) year of recent full‑time general clerical experience performing duties such as typing/keyboarding, filing, reception, and records management; OR, Completion of an administrative, office, or front desk certificate program from a recognized community or business college. Note: An associate's degree or equivalent from an accredited U.S. college or university, or a certified foreign studies equivalency may substitute for experience listed above. Condition of Employment As part of the County of San Diego’s pre‑employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre‑employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job‑related activities of the position. Current County employees may be excluded from this process. Background Investigation Must have a reputation for honesty and trustworthiness. Felony convictions will be disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and recency. Prior to appointment, candidates will be subject to a thorough background investigation which may include a psychological, truth verification or other examination or test. Evaluation Qualified applicants will be placed on a twelve‑month employment list based on scores received during the evaluation of information contained in their employment and supplemental applications. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information you provided is accurate and qualifying. Equal Employment Opportunity Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case‑by‑case basis. #J-18808-Ljbffr