Dual Front Desk Agent

divh2Dual Front Desk Agent/h2pOur team is looking to add an upbeat Dual Front Desk Agent to support operations across both Courtyard and Moxy, managing all aspects of the front desk and serving as a key point of contact for guests and vendors. To be successful in this role, you will need to demonstrate professionalism and courtesy, have strong communication skills, and thrive in a fast-paced environment while adapting your service style to each brand./ppThis position may require flexible scheduling availability./ppJob Requirements:/pulliCheck-in and check-out guests across both Courtyard and Moxy/liliProcess all payments in accordance with established hotel procedures/liliProvide information and assistance to guests and vendors for both properties/liliPrepare all required reports during each shift for the management team/li/ulpJob Qualifications:/pulliHighly motivated team player with strong initiative and a drive for results/liliAbility to anticipate, prevent, identify, and resolve issues effectively in a fast-paced environment/liliComfortable working under pressure and managing multiple priorities/liliApproachable and service-oriented, with a strong commitment to delivering an excellent guest experience/li/ulpThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week./ppTraining: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered./ppTeam Member Wellness Program: How We Thank You For All You Bring To The Team/ppRewarding Benefits Package:/pulliHealthcare including Medical, Dental, and Vision Insurance/liliHSA FSA plans available!/liliDependent care FSA/liliIdentity Theft Protection Insurance Commuter benefits including transit parking/liliPet Insurance/liliPTO and Payroll Incentives for Annual Wellness Exams/liliEmployee Assistance Program/liliWellness Subscriptions including access to gyms, financial planning, counseling, and legal services/liliPaid Sick and Vacation Time/liliFamily Leave/lili401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution/li/ulpRewarding Hard Work:/pulliIncentive based bonus program/liliFree room nights at our hotels and employee discounts within your hotel brand/liliDiscounts for friends and family within your hotel brand/liliTeam Member recognition and bonus/liliDiscounted tickets to theme parks, musicals, movies, and more through Tickets at Work/liliCareer Growth through our in-house training program with a path personalized to your desired goals/liliReferral bonus program to ANY of our locations/li/ulpEqual Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law./p/div