Crew Lead - Pressure Washing & Window Cleaning
Shine of Cincinnati
Job Description
Job Description
ABOUT SHINE
THE OPPORTUNITY
Van Leads are the backbone of Shine's daily field operations. You own the job from start to finish loading the van, running the crew, executing the service, and closing out with the customer. This is a leadership role in the field with direct commission upside tied to your crew's production.
WHAT YOU WILL DO
- Lead a 2-3 person crew on daily residential and commercial service jobs
- Manage van loading, equipment setup, and job site organization
- Deliver high-quality window cleaning, pressure washing, soft washing, and gutter cleaning
- Communicate professionally with customers on-site and address any concerns
- Complete post-job confirmation checklist before leaving any job site
- Maintain vehicle cleanliness, equipment condition, and supply inventory
- Train and mentor junior technicians on technique and safety protocols
- Operate Housecall Pro for job tracking, job notes, and customer communication
WHAT WE ARE LOOKING FOR
- Valid driver's license with a clean driving record (required)
- Ability to lift 50+ lbs, work on ladders, and operate outdoors in all weather conditions
- 1+ year of exterior cleaning, trades, or similar field service experience preferred
- Strong communication skills and a professional customer-facing manner
- High reliability punctual, consistent, and accountable
- Ability to lead and set the pace for a crew
COMPENSATION
- General services: 16% - 18% commission on fleet revenue
- Holiday lighting: 12% commission
- Daily pay is MAX(hourly floor, commission earned) you are never penalized for a slow day
- Commission increases available through advancement to Senior Van Lead
WHY SHINE
Clear advancement path: Junior Tech Senior Tech Van Lead Field Supervisor
- Commission structure that rewards performance directly
- Company vehicle no wear on your personal vehicle
- Consistent full-time schedule with year-round work
- Small, accountable team culture no corporate bureaucracy
Vacancy posted 26 days ago
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