Member Services Manager

Sales Associate Welcome to Stretch Zone. At Stretch Zone, we believe that nothing is more important than your health. As a Sales Associate, your primary job is to help people realize their goals through our unique membership model of practitioner-assisted stretching. Compensation Structure Post-training graduation base pay increase 10% commission Client referral goal bonus Employee referral cash reward % of total revenue past certain threshold Additional Perks Sick time available - no waiting period Casual dress code, Stretch Zone apparel Free employee stretch sessions and a 10% discount for family members Company lunches, sales associate of the month awards, and opportunities to give back! Comprehensive training Paid Stretch Zone sales training The owner will support your training to maximize commissions Direct career track with increases and promotions Stretch Practitioner Lead Sales Associate Responsibilities Sales & Revenue Accountability - Drive membership sales to each guest who comes into Stretch Zone. Appointment & Schedule Control - Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns. Client Experience - Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups. Team Accountability & Floor Leadership - Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills. Protect the culture of Stretch Zone by building a positive and professional relationship with all members and team members. Compensation: $17.00 - $40.00 per hour The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are a professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness. A career with Stretch Zone means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.