Administrative Assistant Clinical Edu Dept - TEMP 60 day FT

Temporary Clinical Education Services Administrative Assistant

This position is a temporary role for a 60 day period full time. It is an excellent opportunity for experience and may lead to other opportunities within the company!

Job Summary

The Clinical Education Services (CES) Administrative Assistant is responsible for assisting Quality Assurance, Education Directors, and the Department Senior Director with regards to administrative tasks, coordinating course offerings, and communicating with CAS staff and customers to provide an excellent customer service experience.

Duties and Responsibilities

• Answers and/or replies to emails, faxes, and phone lines for the Clinical Education Services Department
• Manages CES Department calendars and other necessary tracking with regards to course offerings
• Ensures all scheduled classes have instructors assigned to teach
• Manages course paperwork, including preparing rosters and other necessary documents ahead of class, ensuring all documents are complete and accurate upon class completion, tracking issuance of course completion documents, and scanning/maintaining paperwork
• Registers courses with appropriate regulatory agencies to ensure courses have proper continuing education approval
• Assists in administration of orientation
• Creates, updates, and manages all employee educational files
• Assists in scheduling employee remediation session in conjunction with the Director of Quality Assurance or his/her designee
• Assist in managing equipment; including preparing teaching material for each class, coordinating deployment of equipment for a course, and coordinating with CES Directors to purchase equipment (as needed) for the Department
• Maintain and update company selected Learning Management System (LMS) or other selected databases for tracking and delivering education
• Manage Fit Testing schedules, supplies, and administers testing when needed
• Other tasks/duties as assigned

Experience and Skills

• Excellent customer service skills in both written and verbal format
• Exceptional organizational expertise
• Experience with Microsoft Office products
• Experience with/ability to learn implemented software platforms (such as Enrollware, Prodegy, or NREMT/MASSEMT sites).

• (Preferred) AHA BLS Instructor Certification