Director, Retail Operations - Miami North

GENERAL MANAGER

Border Cafe | Saugus, MA 01906 | Full-time | $100,000 - $125,000/yr Border Cafe has served the Northeast for 35 years and today includes five locations. We run a high-volume casual dining operation built on consistent food quality, strong service standards, and a team culture that takes real pride in execution. We are hiring GMs who are natural leaders. What You Will Do Run daily operations across FOH and BOH to consistently hit food, service, and facilities standards Recruit, develop, and retain hourly and management talent Coach and lead your team in the moment to drive performance Build leadership strength proactively by developing future leaders early Own your P&L and drive profitable results What we are looking for Proven operational leaders with hands‑on experience in casual dining at the General Manager or Senior Manager level Passion for quality and always strive to execute our exacting standards in food, service, and facility management Able to thrive in a fast‑paced, dynamic environment while managing multiple priorities Be highly competitive, naturally assertive, and results-driven Value structure and be detail-oriented Compensation and Benefits Pay: $100,000 - $125,000 total earning potential. This role features a strong base salary supplemented by an exciting company profit-sharing program based solely on your team's performance. Group health, dental, and vision benefits Paid time off Paid training Monthly cell phone reimbursement up to $100 Car Allowance of $750 per month after 6 months of employment and satisfactory completion of the Proficiencies of Management of all levels up to the GM level Referral program Job Details Job type: Full-time Saugus, MA 01906: Reliably commute or planning to relocate before starting work (Required) Work Location: In person #J-18808-Ljbffr Panera