PeopleSoft Systems Analyst

Job Description

Job Description

Benefits:

• Competitive salary

Location
Remote (Continental United States)
Mandatory Day 1 onsite in Austin, Texas for onboarding and equipment pickup (unreimbursed)
Occasional travel to Austin required (unreimbursed)
Role may transition to hybrid with up to 3 days onsite per week

Experience Level
Senior Level (10 or more years of relevant experience)

Role Overview
Serve as a senior security-focused ERP consultant supporting the CAPPS program within a large multi-agency environment. This role is responsible for application security architecture, identity and access management, and operational support for HR/Payroll systems. The position combines security engineering, ERP system expertise, service desk operations, and governance oversight to ensure compliance, performance, and stability of mission-critical systems.

Key Responsibilities
Security Architecture & Identity Management

• Manage and enforce role-based access control and least-privilege access models
• Design and maintain segregation of duties rules and resolve conflicts across systems
• Review and validate security roles, permissions, and access configurations
• Monitor authentication, authorization, and privilege escalation activity for anomalies
• Investigate identity-related incidents including unauthorized access and account compromise
• Oversee secure integration using SAML, OAuth, OIDC, SCIM, and API-based methods

ERP Systems Support & Governance

• Provide technical support for CAPPS HR/Payroll systems and related integrations
• Ensure system changes, workflows, and configurations meet security and compliance standards
• Support expansion initiatives, upgrades, and system enhancements
• Validate system performance, accuracy, and operational stability

Design Review & Compliance Oversight

• Review architecture deliverables, system security plans, and disaster recovery designs
• Participate in design validation to assess performance, security, and scalability
• Ensure compliance with CAPPS standards, SDLC processes, and regulatory requirements
• Support WCAG 2.1 accessibility compliance and manage waiver processes

Service Desk & Incident Management

• Provide Level 2 support for complex incidents, troubleshooting, and configurations
• Manage tickets including break/fix, integrations, batch failures, and system issues
• Participate in Major Incident Management processes for critical issues
• Maintain accurate documentation and knowledge base resources

Integration, Data & Security Support

• Support data integration, data quality, and secure system interoperability
• Collaborate with internal teams and managed service providers
• Validate system changes for security impact and compliance adherence
• Support audit activities including SOC-1 compliance

Operations, Testing & Continuous Improvement

• Participate in disaster recovery and upgrade testing activities
• Support agency deployments and system expansion projects
• Identify opportunities to improve system security, performance, and efficiency
• Present updates and findings to user groups and stakeholders

Required Qualifications

• 10 or more years of experience supporting Texas state government systems
• 10 or more years of experience supporting enterprise application systems
• 10 or more years of experience in technical project management and strategic planning
• 10 or more years of experience preparing and presenting to executive stakeholders
• 10 or more years of experience working with CAPPS or similar ERP systems
• 10 or more years of experience interpreting contracts and managing vendor accountability
• 10 or more years of experience with data integration, data quality, and SDLC methodologies
• 10 or more years of experience with IT security and control practices
• 10 or more years of experience with PeopleSoft FSCM or HCM, PeopleTools, PeopleCode, SQL, PS Query, SQR, and Application Engine
• 10 or more years of experience supporting Oracle databases
• Experience supporting large multi-agency ERP environments
• 8 or more years of experience with IT service desk and ITIL frameworks
• 5 or more years of experience in a security analyst role overseeing managed service providers
• 5 or more years of experience with segregation of duties controls in multi-tenant systems

Preferred Qualifications

• Experience with software and hardware lifecycle management best practices
• Experience supporting CPA legacy statewide financial systems
• Experience developing technical specifications for procurement initiatives

Core Skills & Attributes

• Strong expertise in ERP security architecture and identity management
• Ability to manage complex multi-agency enterprise systems
• Strong analytical and risk assessment capabilities
• Excellent communication and executive presentation skills
• Strong incident management and troubleshooting skills
• High attention to compliance, governance, and security standards
• Ability to work independently and manage multiple priorities
• Strong documentation and process discipline

Flexible work from home options available.