Automotive Sales Associate

Job Description

Job Description

Job Summary:
Family-owned/operated dealership, Ilderton Dodge Chrysler Jeep RAM is seeking a highly motivated and experienced Automotive Sales Associate to join our sales team in High Point, North Carolina. As a sales associate, you will be responsible for providing exceptional customer service and promoting our vehicles to potential buyers. This is a full-time, individual contributor role in the auto industry with a commission-based compensation. 
Compensation & Benefits:

• Commission with bonus opportunities
• Health, dental, and vision insurance
• HAS, FSA and Dependent Care FSA
• Life Insurance
• Disability Insurance
• 401k program
• Paid time off and paid holidays
• 45 hour work week

Responsibilities:

• Greet and direct customers as they arrive on the lot to initiate the sales process.
• Help customers find a vehicle that fits their needs using up to date inventory information.
• Improve the sales experience by showcasing the vehicle's features on the lot.
• Aid customers in completing their sales applications.
• Support management in boosting sales by conducting daily inspections of the lot's vehicles and reporting any issues.
• Maintain up-to-date knowledge of all products, features, and accessories.
• Handle customer inquiries and complaints in a timely and effective manner.
• Follow up with customers after sales to ensure satisfaction and build long-term relationships.
• Attend training sessions and workshops provided by the dealership or manufacturers to enhance product knowledge and sales skills.
• Stay up-to-date on training requirements.

Qualifications:

• Previous experience in sales, preferably in the automotive industry.
• Excellent communication and interpersonal skills.
• Strong negotiation skills.
• Ability to work effectively in a fast-paced environment.
• Basic knowledge of automotive technology and features.
• Proficiency in computer skills for managing customer information and completing sales transactions.
• Valid driver's license and clean driving record.
• High school diploma or equivalent; additional education or training in sales or automotive technology is a plus.

Since 1926, the Ilderton family has been serving customers with quality automobiles in the triad cities of High Point, Greensboro and Winston Salem. When you come into our dealership, whether it be the sales or service department, you will be met with a friendly face. It takes a special dealership to make you feel secure in the car buying process and we are confident we will provide you with an excellent experience. We have a team of individuals that are hardworking, honest and knowledgeable and are ready to assist you with servicing your vehicle or buying a new one. Our mission is for our customers to always "Trust in the Drive."

EEOC Statement:
Ilderton Dodge Chrysler Jeep RAM is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected status.