Billing Representative

Billing Representative Job Description A Billing Representative at Dermatology Partners needs to have strong attention to detail and exceptional customer service skills. Knowledge about preparing statements, processing payments, and pursuing past‑due balances. Well versed in accurately coding different types of procedures and diagnosis codes. Responsibilities Handle billing processes, including matters related to invoicing and reconciling accounts. Track and maintain records of patient billing and billable items. Resolve account discrepancies. Prepare client statements for electronic submission. Provide exceptional customer service by communicating via incoming calls from patients to settle accounts and answer questions. Collaborate with patients and team members to resolve billing inconsistencies and errors. Collect payments and apply them to accounts in a timely manner. Perform data entry when needed. Work with discretion to keep patient information private. Establish Dermatology Partners procedures and methods in order to keep up to date with any changes. Perform miscellaneous duties as assigned. Desired Skills and Attributes Maintain confidentiality of all patient information. Understand and be able to read an Explanation of Benefits. Perform job in compliance with organization policies and procedures and in accordance with HIPAA. Strong investigative, problem‑solving, detail‑oriented, and organizational skills. Be able to work with a high volume of work while maintaining attention to detail and accuracy; demonstrate excellent oral and written communication skills. Minimum two‑year experience in claims processing and working knowledge of EMR systems. Ability to multitask. Ability to work as a team and/or individually. Customer service experience. Cross‑trained to help within other areas in the Billing Department. Must be able to work on‑site in our Pottstown office; this is not a remote position. #J-18808-Ljbffr Dermpartners