Front Desk Agent - Opera system

Job Description

Job Description

We are a dynamic and growing workforce solutions partner specializing in task force assignments within the hospitality industry and beyond. We collaborate with hotels, resorts, and other businesses nationwide to deliver expert-level interim and long-term support. While much of our work involves travel-based roles, we also offer local assignments for those seeking opportunities closer to home. Join our Task Force team and bring your experience nationwide! We're looking for passionate, adaptable individuals who are eager to grow, travel, or stay local and be part of something exciting. We cover all travel expenses for qualifying roles, so all you need to bring is your talent and a great attitude. Job Summary: The Front Desk Attendant serves as the primary point of contact for Travel Task Force team members at audit site accommodations or mobile base locations. This role ensures efficient check-in/out procedures, clear communication, and a welcoming environment to support the smooth execution of audit operations. Key Responsibilities: Greet and assist team members and visitors in a professional and courteous mannerManage check-in/check-out processes, including issuing room keys and confirming reservationsMaintain accurate records of occupancy, arrivals, and departuresCoordinate with housekeeping, culinary, and operations teams to fulfill guest requests and resolve concernsAnswer phones, direct calls, and respond to inquiries regarding schedules, accommodations, and facilitiesMonitor front desk area to ensure cleanliness, organization, and proper signageHandle and log delivery of supplies, mail, and essential documents for team membersReport facility maintenance issues or safety concerns to appropriate personnel promptly Qualifications: Must have Opera system experienceExcellent verbal and written communication skillsStrong interpersonal and customer service abilitiesBasic proficiency in scheduling, recordkeeping, and front desk tools or softwareOrganized and detail-oriented with the ability to multitaskProfessional demeanor and problem-solving mindsetAbility to work flexible hours, including evenings and weekends, as neededComfortable working in a mobile or temporary work environment Why Join Us? We pay for your travelWork in unique locations across the U.S.Gain diverse experience and expand your networkBe part of a supportive, high-energy team that's as passionate as you are If you're ready to elevate your career while exploring new places, we want to hear from you.I understand that Bridge Point may conduct background checks and/or obtain consumer and investigative reports in connection with my application or employment, as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws. These reports may include information about my criminal history, employment, education, driving record, and other job-related data. I authorize the Company and its agents to obtain and use such reports and understand that I will receive a separate FCRA disclosure and authorization form. I also understand that employment may be contingent on passing a drug and/or alcohol test, and if applicable, I consent to the release of prior DOT-regulated drug and alcohol test results in accordance with 49 CFR Part 40.25. I release the Company and its agents from liability for the lawful use of this information and understand that this is not a contract of employment, and that if hired, my employment will be at-will unless otherwise stated in writing