Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
I became a State Farm agent at just 22 years old, and 34 years later, I still love what I do. I was drawn to this career because I wanted work that offered purpose, fulfillment, and the opportunity to continually challenge myself while being rewarded for hard work and results. Helping people make sound decisions about managing risk and protecting what they’ve worked for continues to make this career meaningful.

I’m a graduate of Southern Illinois University with a degree in Finance and played college football. Outside of the office, I’m married and a proud dad of twin boys. Our family loves everything Central Florida has to offer—from the people and lakes to great restaurants, entertainment, and theme parks.

Today, our team includes 11 professionals and more than 100 years of combined insurance experience. We’re proud to be recognized as a State Farm Chairman’s Circle and Ambassador for Life agency, reflecting our commitment to strong performance and exceptional service. Giving back is equally important to us. Our team supports the community through initiatives such as toy drives benefiting homeless children through Matthew’s Hope Ministry and other local events and causes.

We offer a 401(k), paid training, travel opportunities, cash incentives, and opportunities to earn additional PTO. And, of course, there are our Pizza Fridays! We believe strong performance should be recognized and provide plenty of opportunities for our team to be rewarded for their results.

Our culture is friendly, laid-back, and growing. We’re results-oriented while still keeping the office fun and collaborative. We believe in always learning, always improving, and always finding ways to make a difference. If you’re motivated by growth, enjoy being challenged, and want to be part of a successful team where hard work is recognized and celebrated, we’d love to meet you.

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.