Installer III

Installer III

Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world's most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.

This work isn't easyand that is exactly why we do it. Telamon thrives when we're solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around usinside our walls and out.

At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance.

Learn more at Telamon's website.

Benefits:

Telamon invests in our people with benefits that support health, family, and future. We offer a comprehensive benefits package that includes:

Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP

Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)

Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options

Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities

Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

Classification: non-exempt/hourly

Pay range: $28-$33/hr

Job Summary:

The Installer III is an experienced professional who independently performs a wide range of field activities in telecommunications equipment installation, maintenance, and service. This role handles moderately complex products and problems and may guide less experienced installers.

Essential Duties and Responsibilities

• Understands and uses established safety practices.
• Properly use and maintain personal protective equipment (PPE).
• Install, configure, and integrate telecommunication equipment such as switches, routers, fiber optics, and power systems in central office environments.
• Mount racks, frames, and shelves, ensuring all equipment is securely and correctly installed.
• Perform cable installation, termination, labeling, and lacing, adhering to industry standards.
• Properly test and troubleshoot fiber/copper installations.
• Conduct diagnostic tests on systems and equipment using tools like OTDRs, power meters, and spectrum analyzers.
• Perform routine maintenance on central office equipment, including cleaning, updating firmware, and replacing worn components.
• Upgrade existing systems by integrating new hardware or software as required.
• Performs in-process and final quality inspections.
• Medium Priority (Planning, Documentation, and Leadership)
• Interpret the job plan and scope of work, as well as perform retrofits and upgrades for existing infrastructure.
• Successfully interpret drawings, plans, and specifications.
• Reads and stays current on installation documentation.
• Prepares Methods of Procedure (MOP).
• Writes Job Information Memorandums (JIMs).
• Resolves job specification and/or drawing problems.
• Marks/corrects office record drawings.
• Analysis of job specifications and drawings.
• Discuss media selection and implications for implementation on the network.
• Make recommendations based on applicable codes, standards, and best practices.
• Lower Priority (Material Management, Coordination, and General Responsibilities)
• Maintains quality awareness and implements quality control processes.
• Inventories all job-related material.
• Provides work assignments to Level 1 and 2 Installers.
• May perform the duties of a Level III or Level IV Installer when directly supervised by properly qualified personnel.
• Performs as the Installation in-charge person on Common Systems jobs as needed.
• Coordinate with engineers, project managers, and other team members to align on installation plans and schedules.
• Accurately document installation, testing, and maintenance activities, including as-built drawings and change logs.
• Addition or removal of non-powered equipment/hardware.
• Addition or removal of wiring and connections (on non-working equipment only and switchboard cable only).
• May provide guidance and training to less experienced Installers as requested or required.
• Lead verification/continuity testing.
• Conducts work assignments, communicates, dresses, and assists customers in a professional manner.
• Supports continuous improvement by following established processes, identifying inefficiencies or issues, and contributing to solutions that improve safety, quality, and productivity. Leverages available tools and technologies, including AI-enabled solutions, where appropriate to improve efficiency and streamline work.

Managerial Responsibility

• No direct reports but may provide guidance and oversight to less experienced installers on jobs.

Travel/Shift Requirements

• Must be available to travel as much as 50% - 75%
• Travel may require overnight stays away from home for 1-2 weeks at a time, including weekends.
• Requires ability to work early morning shifts, occasional evening shifts and infrequent weekend work.
• Must have reliable transportation and be able transport minor job-related tools to work locations.

Physical Demands

• Ability to lift a minimum of 50 lbs. and may be required to lift as much as 100lbs on occasion.
• Ability to work on ladders and in confined spaces.
• Work with and around electrical wires and ESD products in a safe manner.
• Ability to work onsite in central offices, construction, or installation sites.
• Requires fine motor skills and manual dexterity for gripping tools and assembling small components.
• Ability to stoop, kneel, bend, squat, lift, crawl, push, and pull.

Skills and Abilities Required

• Proficiency in installing cables, racks, power systems, and grounding systems.
• Ability to perform equipment rack mounting, cable lacing, and termination.
• Demonstrate comprehensive knowledge of the installation process.
• Read, interpret, and understand technical drawings and documentation.
• Familiar with industry standards (AT&T TP-76300 /76409 / Telcordia GR1275 and Verizon IP72202).
• Complete "Basic Installation" training course is required or equivalent on-the-job training.
• Successful completion of Safety, Business Code of Conduct, Quality Assurance, and Electrostatic Discharge (ESD) training.
• Strong analytical and troubleshooting skills to identify and resolve technical issues.
• Demonstrates meticulous attention to detail by executing installations accurately and ensuring full compliance with industry standards.
• Medium Priority (Knowledge, Leadership & Efficiency)
• Possess a good understanding of the phases of the installation process.
• Advanced knowledge of current Network products.
• Ability to lead and direct less experienced team members to complete projects.
• Efficiently manage time to meet project deadlines.
• Aptitude and interest in technology with the ability to grasp and apply technical concepts.
• Proficiency operating computers, tablets, and MS Office software.
• Lower Priority (Administrative, Communication & Coordination)