Shift Manager

Popeyes Shift Manager - Career Growth Opportunities! As a Shift Manager at Popeyes® Louisiana Kitchen, you are responsible for overseeing the daily operations of the restaurant in the absence of the General Manager. The role focuses on ensuring smooth and efficient service by managing team members, maintaining a high level of food quality, and delivering exceptional customer service. The Shift Manager plays a critical role in driving team performance, ensuring guest satisfaction, and meeting operational goals. At this Popeyes® location, we are looking for people bursting with positivity and with smiling faces. If you are an enthusiastic team player who enjoys working with people, loves to learn new things, and wants to be a part of a winning team, then we want to meet you. Please Apply! Fantastic Benefits Include: Pay: $13 - $16 per hour Medical, Dental, Vision & Life Insurance for all full‑time employees Annual Bonus – Every year, Team Members get $100 on their Popeyes® Employment Anniversary Free Shift Meal Free Popeyes® Uniform Paid Time Off, once eligible Enrolled in the Team Member Love Program by the Popeyes® Foundation Enrolled into MemberDeals – Special Discounts on Memberships, Entertainment & Travel Career Advancement Opportunities at this location. Over 35% of store leadership has been promoted internally. Responsibilities: Fostering a positive environment which helps the morale of the store Leading by example, plus managing the team Providing new hire training & ongoing training & development of Team Members Completing all necessary logs & paperwork Providing prompt & friendly customer service duties such as taking guests’ orders & processing payments accurately & upselling/cross‑selling when appropriate Checking food quality & temperature throughout the day to ensure the food is fresh & safe to serve Checking all equipment for temperature & proper functioning Processing returns & refunds & resolving customer complaints if needed Preparing & packaging our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelines Following Popeyes® procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulations Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, and exterior of the building, restroom, etc. Monitoring inventory levels during shifts, ensuring adequate stock of products & notifying management of any shortages; unpacking deliveries & stocking inventory items as needed Requirements: Exceed customer expectations to ensure satisfaction and ensure their needs are met promptly and courteously while promoting the culture of Popeyes® Louisiana Kitchen Show a friendly, professional & positive attitude to guests and fellow team members Collaborate with team members to ensure smooth operations & provide support where and when needed Prompt & regular attendance on assigned shifts Act with integrity, honesty & a professional manner Must be at least eighteen (18) years of age Comfortable working in a fast‑paced environment Willingness to learn & teach others the Popeyes® way in all areas of a fast‑paced, high‑energy environment & work multiple stations Safely operate & clean kitchen equipment Physical Demands Standing for long periods: Minimum of 4 hours, especially during busy times Lifting & carrying between 10 to 50 pounds or more with proper lifting procedures Multitasking, bending/reaching, repetitive motions & fast‑paced movement, manual dexterity & heat tolerance Education: Previous experience in food service or customer service is a plus but not required. Basic math skills are needed for handling cash transactions. Shifts Needed: Opening, Mid‑day & Closing shifts available. We are flexible when able and try to work around school schedules. Funky Chicken llc dba Popeyes® Louisiana Kitchen is an equal‑opportunity employer. We are committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other legally protected characteristic. We encourage applications from individuals of all backgrounds and experiences. #J-18808-Ljbffr Workstream