Customer Success Account Manager [Remote]
Bask Health
- Remote job
Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:
- Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
- Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
- Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes
- Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
- Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success
We're Looking For
A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications.
In this job, you will:
- Build strong relationships with Bask’s customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
- Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
- Manage all current customer data
- Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
- Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform
- Finding comfort in working in a fast-paced startup environment
- Believing no task is too small and no task is too tall
- Work Weekends
- 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
- Experience in e-commerce
- Experience with large- to enterprise-sized customer book of business
- Creative problem solver with a determination to succeed
- Independent and motivated, with the wisdom to seek help where needed
- An entrepreneur
- Highly articulate, ability to communicate effectively both when speaking and writing
- Highly organized, with the ability to juggle multiple projects in a fast-paced environment
- Comfortable collaborating with different teams (product, sales, marketing, etc.)
$66.31k - $70k
...Title - Customer Success Account Manager, Disclosure Engagement Salary - $66,313 - $70,000 Location - New York About CDP CDP is a global non-profit that runs the world’s only independent environmental disclosure system. As the founder of environmental reporting...SuggestedFull timeWork at officeLocal area$115k - $150k
...operates production AI-powered robotic systems that run 24/7 in customer environments across the USA. We are rebuilding our Customer Success function and seeking an experienced Customer Success Account Manager to own the post-sale journey for a portfolio of enterprise...SuggestedFull timeLocal areaWork from homeShift work- ...have fun doing it. We love providing a positive impact for our customers and their customers. How we work We are a global, entirely... ...person. Operate as a team player. Responsibilities As a Customer Account Manager, you will play an integral role in providing an excellent...SuggestedFull timeRemote workWork from homeFlexible hoursNight shiftAfternoon shift
- ...Seeking a proactive Customer Success Account Manager, this full-time remote position will manage a portfolio of clients, ensuring successful product adoption and delivering exceptional client experiences through tailored strategies and ongoing support. Key responsibilities...SuggestedFull timeRemote work
- ...update and maintain client records of customer feedback and activity. • Perform telecom... ...on spend vs. need. • Manage key accounts through proactive contract renewal outreach... ...employees. • 3-5 years of sales, client success and/or account management experience within...SuggestedContract workWork at office3 days per week
$60k - $80k
...career where your contributions directly impact our customers, the environment and our company's success. You'll have the opportunity to grow, innovate,... ...make your mark with Panduit! The Customer Success Account Manager serves as the primary operational partner for...Full timeWork at officeRemote workVisa sponsorshipWork visaFlexible hoursShift work$86.1k - $169.8k
...Overview Microsoft aspires to help our customers achieve their own digital... ...Microsoft invests in a dedicated Customer Success team that will help Microsoft customers... ...business outcomes. As a Customer Success Account Manager (CSAM) , you are the delivery leader in...Ongoing contractContract workWork experience placementWork at officeLocal areaWork from homeFlexible hours- ...drive to our Miami office and to customer school campuses throughout... ...our platform for visitor management, student dismissal, attendance... ...LL DO Onboard new schools: account setup, kickoff calls, and on-... ...account management, customer success, or another client-facing role...Work at office
$135k - $153k
...exceptional professionals for this role. Description Customer Success Managers (CSM) are responsible for driving customer adoption, value... ...a portfolio of Aerospace, Defense, and US Government accounts. CSMs lead customers through an end-to-end toolchain lifecycle...Remote workWork visaFlexible hours- Job Description Job Description Considering candidates who want to change their lives while helping others every day. If you feel you’re worth more than your salary and have the ability to work harder towards your own dreams than someone else’s, we have an opportunity...
- ...for some of ElevenLabs' most exciting customers across Southern Europe, sitting at the... ...renewals, expansion and cross-sell . Success here means driving real revenue retention... ...~5+ years of Customer Success, Account Management or Technical Account Management experience...Full timeWork at officeRemote work
- ...Job Description Job Description We are looking for a Customer Success Account Manager to join our team who is passionate about space and supporting the many teams in the industry. You will be responsible for ensuring our customers are successful in their deployment...Permanent employmentFull timeApprenticeshipLocal area
$70k - $90k
...Job Description Job Description Located in Cincinnati, OH Salary: $70k-$90k Aerospace Customer Success / Account Manager Location: Cincinnati, OH Compensation: $70k-$90k Requirements: Bachelor's degree or 5+ years of experience in customer service...Work at office- ...Location: Remote (Work may be performed anywhere in the United States) Rechat is seeking a dynamic and proactive Customer Success Account Manager who is passionate about driving product adoption and delivering exceptional client experiences. In this role, you will...Remote jobFull timeFlexible hours
- ...Job Description Job Description The Customer Success Manager is responsible for building strong client relationships, ensuring customer satisfaction, and driving account growth through renewals, upselling, and proactive engagement. This role requires strong communication...
- ...Job Description Job Description Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer... ...building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and...Local area
- ...will be the trusted point of contact for customers who rely on Danfoss Turbocor technology... ...Tallahassee, FL. Reports to: Customer Experience Manager. What You’ll Be Doing Manage customer... ...For Experience in a customer‑facing account management or service role, ideally...
$15k
...fundraising technology and service for over 45 years. The Sales + Customer Success Manager drives Trail's End growth by converting new Scouting Units,... ...in this role means managing a high volume of outreach and account activity, guiding units through onboarding and activation,...Full timeWork at officeFlexible hours$104k - $143k
...Description The ideal Auth0 Trust Incident Manager is an independent "problem... ...the distance to make Auth0 by Okta's customers and support teams successful. As this is a high visibility role... ...insurance, 401(k), flexible spending account, and paid leave (including PTO and...Work at officeLocal areaWorldwideFlexible hours- ...Building operational infrastructure for customer success, the full-time remote Customer Success Operations Manager will manage account health scoring, coach the Implementation Manager, and design scalable engagement strategies for over 100 accounts. Key responsibilities...Full timeRemote work
- ...our office in SOMA. As the second member of the customer success team , you will be a true owner of your work, managing our most critical relationships and defining... ...Professional experience in b2b customer success, account management, sales engineering or implementation...Work at officeImmediate start
- ...are eager to help our growing base of customers simplify their commerce operations and... ...The Role: Cart.com is hiring a Customer Success Manager (CSM) . Our dedicated team of client success... ...ll Do: Develop and execute a strategic account plan for each assigned client, focusing...Full timeContract workTemporary workH1bLive outWork at officeWorldwideVisa sponsorship
- ...team, our partnerships and our revenue. Customer Success at Guardz is being rebuilt around AI,... ...perfect structure - sharp, curious, accountable, and energized by building. You’ll own... ...5+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS...Shift work
- ...safe & informed: We’re humans not robots Customers always come first We work better... ...priceless Hard work pays off Customer Success Manager Will take ownership of managing customer... ...possible satisfaction rates across the accounts they manage. Will ensure customer needs...Work at officeFlexible hours
$80k - $95k
...grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and... ...Role at impact.com As a Customer Success Manager, you will be an incredible... ...relationship with your assigned accounts. Dedicated duties include...Work at officeHome officeFlexible hours- ...meaningful connections among students, schools, educators, industry, government, and parents. Role Overview: As the first US-based Customer Success Manager at Year13, you will be pivotal in working with schools, districts, and partners to ensure our customers are achieving...Full timeRemote workShift work
- ...At Verint, we believe customer engagement is the core of every global brand. Our mission... ...Overview of Job Function The Customer Success Manager (CSM) is a strategic role that serves as... .../issues cross-departmentally. Manage account escalations as needed. Act as one of the...Local areaShift workDay shift
- ...former CTO of Microsoft. The Role Bioz is hiring a Senior Customer Success Manager to manage, grow, and retain relationships with our B2B SaaS... ...opportunities to deepen customer relationships and grow existing accounts. You will work closely with Sales, Marketing, Product,...
$100k - $130k
...Additional compensation types Commission Position : Enterprise Customer Success Manager Location : Austin, On Site Our client is hiring a talented,... ...and customer workshops with marketing. Maintain strategic account plans and contribute to CSM playbooks for risk and growth...Full timeWork at officeWorldwide$70k - $85k
...Customer Success Manager Location: New York, NY Full-Time | Onsite (Monday–Friday) Salary: Base $70,000 – $85,000; On-Target Earnings: $100,00... ...using the platform, and identifying opportunities to expand account value over time. The ideal candidate thrives in a proactive...Full timeRemote workMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Account Manager [Remote]. Be the first to apply!
- health account manager United States
- interim accounting manager United States
- personal insurance account manager United States
- area account manager United States
- account manager insurance United States
- dedicated account manager United States
- public sector account manager United States
- renewals account manager United States
- non profit accounting manager United States
- senior account manager United States





