Order Management Specialist

Description

Top skills: -SAP -Vendor Management Schedule: Fully onsite KEY RESPONSIBILITES/REQUIREMENTS: Summary: The Order Management Specialist is responsible for managing and maintaining account portfolios by ensuring accurate order entry and processing in the current ERP system. The role involves collaborating with various departments to support order processes, maintain compliance with Samsung Electronics' policies, and improve order-related processes and integrations. Role & Responsibilities • Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Samsung Electronics' policies and agreements. • Manage 50+accounts portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies. • Update, and maintain customer and order data, ensuring data integrity and accuracy. • Review and validation price adjustment chargeback claims with finance and Sales. • Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively. • Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment. • Generate reports on open orders, price discrepancies, shipped orders, and aged orders. • Assist the team on various projects as needed. Skills needed • Bachelor's degree in a related business field. • 3-5 years of experience in order management or a related field. • Proficiency in SAP and EDI for order processing. • Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint). • Strong written and verbal communication skills. • Problem-solving and critical thinking abilities. • Ability to multitask efficiently and work under pressure. • Self-motivated and capable of working independently. • Knowledge of builder systems, such as Supply Pro and KOVA

Experience Level

Intermediate Level

This is a Contract position based out of Plano, TX.

The pay range for this position is $24.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Plano,TX.

This position is anticipated to close on Jun 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.