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The Saint Hotel Autograph Collection - Front Desk Supervisor

Aimbridge Hospitality

Front Desk SupervisorAs the Front Desk Supervisor, you're the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You'll guide your team with energy and enthusiasm, setting the tone for service that's not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.Key Skills/ResponsibilitiesGuest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You're the go-to for reservations, VIP requests, and making every guest feel like a star.Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.Education & ExperienceHigh School diploma or equivalent required; college coursework in a related field helpful.At least 2 to 3 years of progressive experience in a hotel or related field required.Previous supervisory experience preferred.Must have a valid driver's license.Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanOur Hotel is located on historic Canal Street, conveniently located steps away multiple streetcar stops. Our Hotel is part of the Autograph Collection, embracing the unique spirit of our Hotel & our associate's personalities – creating an experience Exactly Like Nothing Else® We encourage cross departmental training, to ensure our associates can grow and develop new skills – essential for growth and promotion within our company. Our leadership team works side by side with our associates, creating a team spirit with support all around, allowing for your voice to be heard. We fully embrace the THINK WE spirit of Aimbridge!

Vacancy posted 2 days ago
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