Configuration Specialist II

Job Description
Pay Range:

$80,000 - $98,000 depending on relevant experience and qualifications
Please note that this is not a hybrid/remote position. You will be working from our Phoenix, AZ location.
MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country.

This position will mainly be supporting the Milgard brand.
The Configuration Specialist II is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new Bill Of Material structures and machine interfaces, creating solutions to changing business requirements, training/advising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Configuration Manager as needed to maintain software functionality, quality, and conformance to business requirements.
Responsibilities
Work safely by following company policy and using appropriate PPE requirements where necessary.
Monitors task assignments to support release readiness per Configuration Manager's schedule.
Design, develop, and maintain ERP configuration solutions that support business, manufacturing, and quoting processes.
Create and maintain product configuration rules, Bills of Materials (BOMs), pricing structures, and manufacturing routings.
Analyze business requirements and translate them into scalable system configurations and software solutions.
Design and maintain data structures to ensure accurate, reliable, and efficient processing of business information.
Troubleshoot and resolve configuration, BOM, order entry, interface, and system performance issues.
Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions.
Perform unit, integration, and regression testing to validate system changes and ensure release readiness.
Document configuration logic, technical designs, development activities, and support procedures.
Provide technical support and guidance to end users and business teams.
Support system upgrades, enhancements, and continuous improvement initiatives.
Follow established development, testing, and change management standards to maintain system quality and compliance.
Qualifications
Bachelor's degree in applicable major, or equivalent combination of education and directly applicable experience.
Education, training or equivalent experience with programming language(s) and software development process.
Knowledge of manufacturing ERP systems & practices, and knowledge of structured BOM's preferred.
Fluent in Microsoft Office products (Excel, Word, PowerPoint, etc.).
A strong knowledge of window and door products is preferred
Strong experience in database architecture, including data modeling, relational database design, normalization, performance optimization, data integrity.
Strong experience with Oracle ERP and Infor CPQ (Configure, Price, Quote).
Strong experience with Production Scheduling, and/or Manufacturing processes is a major plus.
Strong time management, organizational skills, and ability to set priorities for multiple tasks.
Customer focus both internally and externally.
Strong communication skills in both written and verbal.
Ability to work flexible hours and/or travel depending on the needs of the department.
Self-starter and ability to work independently.

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.
We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.
Health & Wellness
Three comprehensive medical plan options
Prescription drug coverage
Dental insurance
Vision insurance
Teladoc virtual healthcare services
Employee Assistance Program (EAP)
Annual Wellness Clinic
Financial Protection
Company-paid Life Insurance
Voluntary Life Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Supplemental Hospital Indemnity Insurance
Critical Illness Insurance
Accident Insurance
Additional Benefits
Paid Time Off (PTO) and paid holidays
401(k) retirement plan with company match
Tuition Reimbursement Program
Legal Insurance
Identity Theft Protection
Pet Insurance
Team Member Discount Program
MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.
Work Authorization and Sponsorship Disclosure:
The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.