Associate Production Print Specialist

Overview Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At POA, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position Pacific Office Automation is seeking an Associate Production Print Specialist at our Phoenix, AZ office. Responsibilities Work with POA Production Print Specialists and salespeople in driving and maintaining Production Print activity Maintain customer satisfaction by providing specific technical sales support and training as needed. Prepare workflow solutions for demonstration Constant contact with current Production Print accounts and Production Print Specialists Be proficient and able to discuss variable print data, workflow solutions, software, and network applications Be competent and able to demonstrate, install, and troubleshoot equipment RIP’s Participate in daily pre-sales activities with Production Print Specialists Prepare for customer demonstrations of Production Print products, services, and product training Assist in configuration preparation with Production Print Specialists Develop an implementation and training guide for each Production Print installation Perform all Production Print installations and training within the specified territory Work closely with our Technical Service team to gather information and escalate technical issues found in the field while training. Qualifications Strong phone and verbal communication skills along with active listening. Proven ability to multi-task and work under fast-paced environments while maintaining accuracy. Experience delivering product training and sales support to drive print production sales Ability to calmly handle stressful situations. Experience as a subject matter resource for sales teams in addressing product questions, customer objectives, proposals, and utilization of tactical actions. High attention to detail and strong organizational skills. Computer and customer service skills. Must have strong written and verbal communication skills. Must know how to use Microsoft Word and Excel. Previous experience in production print support roles or 1 to 3 years of experience of pre-press or key operator in a print shop/commercial printer preferred Experience with Fiery Print Controllers and software applications preferred Experience with Ricoh/Canon/Konica Minolta/Xerox digital presses helpful Experience in the wide format printing helpful Bi-lingual is a plus Benefits Medical/Dental/Vision/Life insurance plans FSA/HSA programs 401K – aggressive company match PTO, Vacation, Sick Leave Monthly car allowance Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger. Seniorities and Employment Seniority level: Entry level Employment type: Full-time Job function: Marketing, Public Relations, and Writing/Editing Industries: Business Supplies & Equipment Referrals increase your chances of interviewing at Pacific Office Automation by 2x Get notified about new Production Associate jobs in Phoenix, AZ. Phoenix, AZ $50,000 - $60,000 15 hours ago Production Associate (Cylinder Processor) Full-Time Charlie's Materials & Machine Operator We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Pacific Office Automation