Spa Director

Join the Team at Massage Heights

Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every member and guest who walks through the door. The ideal candidate has a passion for leadership, sees obstacles as learning opportunities, and is ready to build a rewarding career.

Elevate the Lives of the People We Touch

Personal and Career Development

Comprehensive Leadership Training

Beautiful Retreats

Massage Heights Family Fund

Employee Discounts

Digital Work Environment

Competitive salary and bonus opportunities

Able to work varied hours, including weekends, evenings, holidays, etc. is required

Directly supervise and be accountable for all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift

Recruit, hire, train, develop, and retain top talent

Effectively create and manage team member schedules to ensure proper execution of daily operations

Set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals

Lead by example, demonstrating the ability to achieve personal as well as team goals

Dedicate time to work the floor to provide your team with in-the-moment coaching

Create an environment that is passionate about providing supreme guest service

Focus on building guest loyalty by consistently following the proven operating system of Massage Heights

Enhance the value of the Massage Heights brand name in the minds of current and future guests by supporting and implementing the brand Mission, Core Values, and Strategies

Plan, prepare, and execute events to promote Massage Heights in your area

Conduct the necessary marketing activities to drive leads

Develop partnerships with local businesses in your area

Minimum 2 years membership-based service or retail management experience

Experience managing hourly wage employees

Self-starter mentality with leadership, organization, communication, and interpersonal skills

Working knowledge of labor and employment laws (plus any local and state licensing laws for therapists and estheticians would be helpful)

Experience in training, coaching, and conflict resolution

Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline

Demonstrate a working knowledge of computers and standard software

Basic business math skills

Financial and P&L experience

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests' wellness goals through providing therapeutic and healing services.

Loyal

Authentic

Passionate

Diligent

Compensation: $47,000.00 - $55,000.00 per year