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Community Assistance Coordinator

Full-time

California Governor's Office of Emergency Services

Job Description and Duties

**This is a re-advertisement. Candidates who previously applied do not need to re-apply. Your application package is on file.**

Are you looking for an impactful position that works with multiple levels of government, supports recovery plan development and capacity building, and champions resilient and sustainable rebuilding efforts for communities in California? 

Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and disaster recovery through dedicated service to all. We are looking for a highly driven individual with a leadership mentality and strong project management and stakeholder coordination skills to join our Recovery Support Function (RSF) team. If you are interested in a challenging opportunity in a positive energy, team-oriented environment, we encourage you to apply!

In alignment with the goals and objectives of the Interagency Recovery Coordination Branch in the Recovery Directorate, the Senior Emergency Services Coordinator (SESC) position works as the Community Planning and Capacity Building Recovery Support Function (CPCB RSF) Coordinator. The California RSFs (CA-RSFs) operate under the California Disaster Recovery Framework (CDRF) to support recovery operations statewide, coordinating with state and federal partners to provide resources and help empower local communities to drive and manage their own recovery and resiliency. Additional information about the CA-RSF team can be found here: Recovery Support Functions | California Governor's Office of Emergency Services

The ideal candidate for this position is a self-motivated and organized person with the ability to envision, plan, develop, and implement innovative (and sometimes sensitive) projects to aid local and tribal communities plan for and recover from a disaster. The SESC supports disaster recovery coordination and planning efforts with local, state, private non-profit, non-governmental, and federal stakeholders and works on highly visible and high-level projects that closely align with the CDRF and California State Emergency Plan (SEP). The SESC facilitates ongoing engagement with primary agencies and support organizations to assist local long-term recovery and resiliency efforts of disaster affected communities. This position coordinates the Community Planning and Capacity Building RSF and supports and integrates with the other five (5) CA-RSFs: Economic, Health and Social Services, Housing, Infrastructure Systems, and Natural and Cultural Resources.

You will find additional information about the job in the .

Working Conditions

This position is located in the Recovery Support Functions Unit in Mather, CA.

Hybrid Telework: This position is eligible for a hybrid work schedule. Additional in office days may be required based on the business need.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver’s License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.

Conflict of Interest (COI): This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Special Requirements

Application Package Requirements

To have your application considered for this job opportunity:

  • List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
  • List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
  • Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
  • You must complete the “DUTIES PERFORMED” on the State Application ( do not note “see attached resume” in this section ). Failure to comply and your application is considered incomplete.
  • SROA and Surplus are encouraged to apply and must submit a copy of their letter.
  • Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Knowledge of and experience working in alignment with emergency management frameworks and systems such as the National and California Disaster Recovery Frameworks (NDRF/CDRF), Robert T. Stafford Act, Code of Federal Regulations, Incident Command System, Standardized Emergency Management System (SEMS), and National Incident Management System (NIMS). 
  • Exercises comprehensive planning, writing, and editing skills.
  • Skilled relationship builder: independently seeks, fosters, and maintains strong working relationships with partners and stakeholders.
  • Experience in whole community planning in coordination with partner recovery programs.
  • Strong meeting facilitation and stakeholder coordination experience.
  • Effective and tactful communication skills among differing viewpoints or backgrounds.
  • Ability to pivot to manage multiple and significant specialized projects. 
  • Desire to help mentor and encourage less experienced team members.
  • Experience working in a local, state, or national level disaster event.
  • Experience working in an Emergency Operations Center, Joint Field Office, or Area Field Office.
  • Strong Microsoft program skills (Word, Excel, Powerpoint), comfort with navigating and working technology, and ability to develop high level talking points and presentations.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

  • Free Parking
  • On-site Gym and Locker room
  • Electric Carport
  • Excellent CalPERS state pension plan
  • 401(k) and 457(b) Plans
  • Flexible Schedules
  • Generous paid time off
  • Health, dental & vision insurance for the employee or the employee's family
  • Investment in careers development
  • Located near many local eateries, financial institutions, and the Light Rail Station

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration.

A resume in lieu of the SOQ responses may disqualify an applicant from consideration. A standard or generic SOQ may disqualify an applicant from consideration.

Please review the Duty Statement and Desirable Qualifications for this position.

SOQ FORMAT INSTRUCTIONS:


The SOQ should be no more than one page, single-spaced, single-sided, 12-point Arial font, and include the candidates full name (first/last) on the document. 

PLEASE ANSWER THE FOLLOWING:

1. Describe the transferable skills you bring from your background, education, and professional experience that make you a strong candidate for the Senior Emergency Services Coordinator position. In your response, explain how these skills prepare you to manage complex recovery projects, coordinate across diverse partners, interpret and apply disaster recovery policies, and operate effectively in an evolving emergency management organization. 

2. Provide an example of how you have coordinated or collaborated with diverse partners—such as federal agencies, local jurisdictions, or non governmental organizations—to support disaster recovery or emergency management initiatives. In your response, describe the coordination challenges you encountered, how you addressed them, and what the collaboration achieved.

For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Upload SOQ to your Application Package

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.
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