Manager

Senior Manager, Business Applications and Partnering (Utility Operations Technology)LU Canada Corp. Londonderry, NH, US, 03053 Bryson, TX, US, 76427 Gainesville, GA, US, 30501 Downey, CA, US, 90241 Joplin, MO, US, 64801 Merrick, NY, US, 11566 Tyler, TX, US, 75703 Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.Purpose This role serves as the IT business partner that manages support for technology with the Operations teams. This role is accountable for developing and managing technology roadmaps, demand prioritization, system enhancement delivery, and application stewardship. This role also integrates with centralized incident management processes to keep business stakeholders informed and engage subject matter experts (SMEs) as needed to resolve issues quickly and effectively. This role oversees the full software development lifecycle (SDLC) for SAP and other solutions, from planning and design through deployment and ongoing optimization. This role manages both an internal team and an outsourced vendor partner, ensuring alignment, accountability, and performance across all delivery streams. Acting as both a strategic leader and operational driver, this position is responsible for building strong partnerships with business stakeholders, ensuring high-quality delivery, and fostering continuous improvement of the SAP and application platforms to meet evolving business and customer needs.Accountabilities Partner with business leadership to understand business capabilities that must be enabled by technology Translate business priorities into actionable technology initiatives within their assigned technology domain and roadmaps aligned with enterprise standards Intake, assess, and prioritize minor enhancements and changes to existing operational applications within their assigned domain Manage delivery of technology projects that impact business teams Strategize the prioritization and delivery of work based on roadmap and business priorities Develop capacity plan and lead team to deliver capital technology projects Drive strategic enhancements of tools, ensuring improvements are aligned with business objectives and deliver measurable value. Lead teams of developers to deliver application changes that are tested and quality-assured by the business Manage application enhancements, ensuring adherence to regulatory, security, and performance standards Direct team to manage user acceptance testing with the business and perform testing as required for QA support Own end-to-end delivery of SAP eco system applications (e.g., S4 EAM, FICO, SRM, GIS, OMS, SAP BTP/Fiori apps), ensuring scalability, security, compliance, and high-quality outcomes. Oversee the full SDLC (requirements, design, build, test, deploy, support), embedding agile and DevOps best practices. Run backlog and requirements processes; define non-functional requirements (availability, performance, security, usability); coordinate UAT and readiness with business owners. Establish and monitor delivery performance metrics, quality standards, and KPIs tied to business impact. Prepare options, estimates, and benefit cases; facilitate prioritization through governance; align approved work to quarterly plans. Manage SAP total cost of the tool (TCO) levers with Procurement/Vendor Management (licenses, AMS run/enhance mix) and recommend optimizations.Education and Experience University - Bachelor degree or equivalent Strong knowledge of operational processes in utilities or similar industries. Familiarity with ITIL service management practices. Experience leading vendor teams and outsourced development/support services. Strong communication and stakeholder management skills. Ability to manage concurrent initiatives in a regulated environment.Compensation Data Full base salary range $130,000.00- $180,000.00 per year *Liberty considers several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location.Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally. For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life. Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction. With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our "Think Global, Act Local" business model.What we offer Company funded Pension program 401k with Company match Full insurance benefits (health/dental/vision/life) Collaborative environment with a genuine flexible working policy Share purchase/match plan Defined Contribution savings plan Top Talent Program Volunteer paid days off Employee Assistance Program Achievement fundWe are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.