Student Services Technician

Student Services Technician Job ID: 322300 Location: Rio Salado Community College Full/Part Time: Regular/Temporary: Regular Hiring Salary Range: $19.17 - $22.17 hourly, DOE Grade: 107 Work Schedule: Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summertime Hours: Monday - Thursday, 7am-6pm Work Calendar: 12 Months Summary Provides customer support by processing records requests and providing and maintaining admissions and registration procedural and program information for students and the educational community. Essential Functions 45% - Provides information and assistance to students regarding admissions procedures and processes over the phone, in person at our counter, or via email while adhering to applicable District policies and procedures. 45% - Performs clerical and administrative office assistance related to applications, enrollment, identity verification and validation, etc. 10% - Retrieves information and enters or updates information in reports, logs or other documentation or record-keeping system. Other duties as assigned. Minimum Qualifications High school diploma or GED and one year of clerical, administrative office support or related experience. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications At least one (1) year of experience working in a community college setting. Experience resolving complex issues. Experience working with confidential records. Experience with computers including Microsoft Office applications, Student Information Systems and Google Workspace. Experience working with a team in a work or class environment as well as autonomously. One (1) year of full-time relevant MCCCD experience during the previous two (2) years. Special Working Conditions Travel to campus during interview/selection process will be at candidate's own expense. Will be required to travel or be assigned to all MCCCD locations. May require numerous evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to 25 lbs. Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving: How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or Part-Time employment (must include number of hours worked). Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review February 4, 2026 Applications received after the review date may not be screened. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972 states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator. Rio Salado College's Title IX/504 Coordinator is O. Tafari Osayande, View email address on click.appcast.io, View phone number on click.appcast.io. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link. To apply, visit Benefits Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) #J-18808-Ljbffr Maricopa Community College district