Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Life insurance
• Hiring bonus
• Dental insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent for 7 years and bring over 15 years of experience with the company. I’m passionate about building a strong team and developing talent, with a focus on long-term growth and success. Our team consists of seven members across both sales and service roles, working together to deliver excellent customer service and strong results.

I lead a high-performance, growth-focused agency where accountability, coaching, and development are key. I’m very hands-on with daily training, consistent feedback, and goal setting to help each team member grow both professionally and personally.

For our team, we offer health and dental benefits, life insurance, licensing support, clear performance incentives, and a strong focus on work-life balance. We also recognize wins through team outings, celebrations, and a supportive, team-oriented environment.

What sets us apart is our commitment to development. We focus on building skills in sales, communication, and relationship-building, helping team members succeed not just in this role, but throughout their careers. If you’re looking for a place where you’ll be coached, challenged, and supported as you grow, this could be a great fit.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Tiffany Mapp - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.