Senior Systems Engineer (AWS)

Job Title

Job Description: Pay Range: $59.46hr - $64.46hr

Requirement/Must Have:

• Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
• 5+ years of experience in systems engineering, infrastructure support, or monitoring roles.
• 2+ years of hands-on experience with Dynatrace or similar APM/monitoring tools.
• Experience monitoring Windows and Linux servers.
• Experience with virtualized environments such as VMware.
• Experience with cloud platforms including AWS, Azure, or GCP.
• Basic understanding of networking concepts including DNS, TCP/IP, and load balancing.
• Strong troubleshooting and analytical skills.

Experience:

• Experience configuring and optimizing Dynatrace dashboards, alerts, and health checks.
• Experience monitoring databases, middleware, and network components.
• Experience supporting synthetic and real user monitoring.
• Experience participating in incident response and root cause analysis.
• Experience with scripting or automation tools such as PowerShell or Bash preferred.
• Familiarity with Kubernetes or container monitoring preferred.
• Experience in regulated industries preferred.
• Knowledge of ITIL practices preferred.

Responsibilities:

• Configure, maintain, and optimize monitoring solutions using Dynatrace.
• Develop and maintain dashboards, alerts, and performance health checks.
• Monitor infrastructure, systems, and applications to ensure performance and availability.
• Define and adjust alert thresholds to minimize false positives.
• Partner with infrastructure and cloud teams to analyze performance trends and capacity planning needs.
• Utilize monitoring tools to track application performance and transaction flows.
• Support troubleshooting efforts by providing monitoring insights during incidents.
• Contribute to root cause analysis and identify monitoring gaps.
• Recommend improvements to monitoring standards, documentation, and alerting strategies.
• Support integration of monitoring tools with IT service management platforms.

Should Have:

• Proactive mindset with strong attention to detail.
• Ability to interpret system performance metrics and monitoring data effectively.
• Strong communication skills and ability to collaborate across technical teams.

Skills:

• Infrastructure and application monitoring.
• Dynatrace and APM tools.
• Cloud platform monitoring.
• Incident response and root cause analysis.
• Scripting and automation fundamentals.
• Performance analysis and optimization.