Production Associate I

Production Associate I

This position is accountable for accepting donations and processing/sorting donated goods to be sold on the retail floor.

Assist donors in unloading items and pre-sort donations

Provide excellent customer service, greeting donors in a timely manner

Make decisions on product quality and assist in pricing items accordingly

Inspect, hang, sort and tag clothing and donations in accordance with Goodwill Retail Operations Policy

Assist in processing, pricing and distribution of hard lines

Stock product on shelves, racks and on sales floor, ensuring the sales floor is fully stocked with new product at all times during hours of operation

Rotate/Pull old/unsold product from sales floor

Clean inside retail floor area, organize shelves and racks, pick up trash, collecting carts, snow removal, etc.

Crosstrain in other departments/areas and act as back-up for other areas as required

Meet or exceed the attendance expectations for this position

Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants

Other duties as assigned

Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop

Working relationship with supervisor and co-workers

Must have the ability to work as part of a team

Must be a positive role model for co-workers/programs participants and customers

Educate customers and the community about the mission and vision of the organization

Demonstrate the Goodwill core values through actions and words

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The requirements listed below are representative of the knowledge, skill, and/or ability required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

GED or High School Diploma preferred

Previous customer service, warehouse, production or related experience preferred

None

Must be able to work flexible hours as required in order to meet operational needs of the store

To be a high-energy, positive contributor

Knowledgeable of donation guidelines and recalled items

Must have a sense of urgency

Desire to work hard and perform well with dedication and great work ethic

Communicate effectively with managers, supervisors, customers and other associates

Medium Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds

Involves walking or standing most of the time with a degree of pushing and pulling

Moderate Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)