Office Manager and Notary

Job Description

Company Description Witkes Law Firm (WLF) is a debt collection and accounts receivable portfolio liquidation firm focused on intelligent, meaningful legal representation. The firm specializes in recovering underperforming assets for a broad spectrum of creditors, including leading financial institutions in Ohio, healthcare organizations, universities, local governments, law firms, and real estate entities. WLF’s success is driven by strong subject matter expertise, a highly coordinated collections process, and a deep commitment to professional values. The firm adheres to strict compliance and security standards while modernizing the practice of collection law. Witkes Law Firm offers a professional environment where team members can take pride in their work and their impact.

Role Description The Office Manager is a full-time, hybrid role based in Beachwood, OH, with some work-from-home flexibility. This role oversees daily office operations, including coordinating administrative workflows, managing office equipment and supplies, and maintaining an organized, efficient work environment. The Office Manager serves as a primary point of contact for internal staff and ensuring professional communication and high-quality customer service. Responsibilities include scheduling and calendar management, supporting attorneys and staff with administrative tasks, handling mail and document routing, and assisting with basic billing or collections-related administrative processes. The Office Manager also helps implement office policies and procedures, supports compliance-related documentation, and contributes to a positive, collaborative office culture. The office manager manages a team of 3, and ensures a positive, and cohesive work environment.

Qualifications

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• Candidates should possess strong Communication and Customer Service skills to interact effectively with clients, colleagues, and external partners.
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• Candidates should possess Office Administration and Administrative Assistance skills to manage schedules, records, and daily office workflows.
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• Candidates should possess proficiency with Office Equipment and related software tools (e.g., printers, scanners, copiers, MS Office or equivalent).
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• Candidates should possess strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
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• Candidates should possess basic understanding of professional services or legal office operations; experience in a law firm or collections environment is a plus.
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• Candidates should possess the ability to maintain confidentiality, follow compliance procedures, and work both independently and as part of a team.
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• Candidates should possess a high school diploma or equivalent; an associate’s or bachelor’s degree in business, administration, or a related field is nice, but not required.
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