Law Office Administrator - Ann Arbor, MI

Cordell & Cordell is one of the largest Family Law firms in the U.S., with 100 offices in 35 states—committed to recruiting and establishing the finest in legal professionals. Founded in 1990, our Firm offers the resources, structure, support and career opportunities that you expect in a large law firm without the demands that can compromise work-life balance. Join the Best Family Law Attorneys in the U.S. Compensation and Benefits Cordell & Cordell offers a generous compensation package, beginning with a competitive starting salary and annual bonus opportunities. Additionally, we provide top-of-the-line health care benefits focused on helping our employees and their families live happier, healthier, successful lives—at work and home. Benefits Include: Industry-Leading Health Plan, Dental and Vision Options, Health Savings Account, 401K with Matching Contributions, Vitality Health Plan, Parental Leave, Student Loan Repayment Support Education and Development Career growth and attorney education are significant priorities at Cordell & Cordell. Throughout the year, our attorneys attend Cordell College, where, through in-class instruction and mock trial situations—they continue to sharpen their legal knowledge and courtroom skills. In addition to this exclusive opportunity, attorneys are annually invited to St. Louis to participate in our Continued Legal Education Course. Unique career tracks are also available in Litigation and Attorney Management for new attorneys interested in further pursuing these areas. Why This Role Matters As the first point of contact for our potential and current clients, you play a critical role in shaping the client experience. You’ll ensure consultations are scheduled efficiently, communications are handled with care, and attorney calendars run smoothly helping clients feel supported from their very first interaction. This role also contributes directly to new client conversion and retention with bonus opportunities tied to performance. What You’ll Do Serve as the primary point of contact for incoming client inquiries Schedule, confirm, and reschedule consultations Manage attorney calendars to maximize efficiency Conduct timely follow-up with prospective clients Deliver a professional, empathetic intake experience Enter and maintain accurate client data in our Case Management System Monitor and respond to calls, emails, and voicemails promptly Maintain an organized office and reception space Coordinate couriers, process servers, and marketing materials Process deposits, invoices, and check requests Handle sensitive client information with discretion and care What We’re Looking For We’re looking for someone who brings a blend of professionalism, reliability, and a commitment to quality client service. Ideal candidates will possess: High school diploma or GED Experience in a law office, medical office, or professional setting preferred Strong communication and client service skills Highly organized with strong attention to detail Ability to multitask and manage competing priorities Proficiency in Microsoft Office (Word, Outlook, Excel) Professional presence and dependable attendance (on-site, M–F, 8–5) Proactive, solutions-oriented mindset Acknowledgement: The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents. Benefits Cordell & Cordell provides exceptional benefits and a great working environment including: Medical Plans: including HDHP, PPO, HSA and FSA Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance 401(k) Savings with Employer Matching Paid time off Participate in our Wellness Program and potentially earn Employer Paid health premiums! #J-18808-Ljbffr