Manager, People & Business Operations

Location: Seattle Tacoma International Airport (Primary) Provide Backup for San Francisco & San Jose Operations

Were looking for an operations-focused leader to own onboarding workforce administration badging compliance and staffing forecasting across multiple sites. This role ensures employees are ready on day one records are audit-ready badges are accurate and sites are staffed ahead of business growth.

Key Responsibilities

Lead end-to-end onboarding from offer acceptance through successful integration.

Manage employee records badging and compliance processes to ensure audit readiness.

Oversee badge issuance tracking audits and recovery across multiple locations.

Develop and maintain operating procedures for onboarding and workforce administration.

Partner with business leaders to gather hiring plans and forecast staffing needs.

Track operational metrics and continuously improve processes and service levels.

Serve as the primary resource for onboarding badging and workforce administration support.

Success Measures

Every new hire is fully prepared and productive on day one.

100% of active employees maintain valid access credentials.

Audit-ready records with no compliance gaps.

Staffing and onboarding capacity are in place ahead of growth demands.

Qualifications

5 years of experience in people operations workforce administration business operations or related fields.

Experience managing multi-site operational processes.

Strong knowledge of HRIS workforce management and operational systems.

Proven ability to use metrics forecasting and process improvement to drive results.

Why This Role

This position combines the discipline of people operations with the mindset of business operations. Youll own the systems and processes that enable workforce growth operational readiness and compliance with success measured by business outcomes rather than HR administration alone.

What We Are About - Purpose: Our People! At Pacific Aviation we are truly a family and we create and value an environment where Together we can all succeed.

Values

RESPECT and promote each others humanity

Invest in personal development and professional GROWTH

Are HONEST open and transparent

Encourage DIVERSITY of thought and CELEBRATE exceptional contributions

Earn TRUST by taking RESPONSIBILITY for our actions

SUPPORT each other as a TEAM

Are RESILIENT and persevere to create POSITIVE outcomes

Recognize our responsibility for the SAFETY and SECURITY of the entire aviation community

Salary : 65K - 80K based on experience plus bonus potential

Medical/health insurance/dental/vision/other optional insurances

401 (k) with employer match

Paid Time Off

Paid holidays

Collaborative and supportive leadership team

Professional career development

Equal Employment Employer

We provide equal opportunities regardless of race color religion sex sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran.

Because Pacific Aviation operates in the international section of Seattle-Tacoma International Airport all employees must be able to obtain and maintain all required airport security credentials including a U.S. Customs and Border Protection Seal and airport badge. Obtaining and maintaining these credentials may require presentation of certain identification documents and successful completion of any security review credentialing process or background check required by the airport TSA and/or U.S. Customs and Border Protection.

Required Experience:

Manager