Front Office Clerk

Job Description

Job Description

Front Office Clerk

Location: Fort Lauderdale, FL
Pay Rate: $16.00/hour
Schedule: Monday – Tuesday – Thursday 9am – 5pm

Wednesday 6:30am – 5pm

Friday 9:00am – 1pm

Overview

We are seeking a reliable and professional Front Office Clerk to serve as the first point of contact for customers and dealers. This role is responsible for handling front desk operations, providing excellent customer service, and supporting daily office functions.

Key Responsibilities

• Greet walk-in customers in a friendly and professional manner
• Answer incoming calls and respond to emails
• Assist with processing and mailing vehicle titles
• Communicate with dealers regarding payments, collections, and title status
• Perform accurate data entry and maintain records
• Provide administrative support to internal departments
• Assist during auction sale days to ensure smooth operations
• Help train new front office staff when needed
• Maintain a clean, organized, and professional front office environment
• Follow company policies and maintain confidentiality

Qualifications

• High School Diploma or GED
• At least 1 year of customer service or office experience
• Strong attention to detail and organizational skills
• Good communication and customer service skills
• Ability to multitask in a fast-paced environment
• Basic computer skills (Microsoft Office)
• Bilingual (Spanish) is a plus
• Must be able to pass a background check and drug screening
• Valid driver’s license required

#FTL