Senior Business System Analyst

City/State Norfolk, VA

Work Shift First (Days)

Overview: This position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project Overview

This role supports the

DSNP clinical line of business

by delivering reporting, analytics, and quality initiative support to improve clinical outcomes, operational efficiency, Model of Care performance, and STARS reporting requirements. The position provides advanced analytical insight, identifies data gaps, builds dashboards and reports, and partners closely with stakeholders across DSNP and Cardinal operations. This role functions as a

bridge between clinical operations and IT , translating business and clinical needs into effective reporting and analytics solutions. The analyst will support pending report enhancements, DSNP–Cardinal reporting alignment, and large-scale program initiatives such as Circle of Care. Success in this role requires strong communication, stakeholder management, and the ability to work independently while supporting high-level operational analytics and decision-making. Education

Bachelor’s Degree (Required) Master’s Degree (Preferred) Certification/Licensure

No specific certification or licensure requirements Experience

Minimum 3 years’ experience in healthcare — Required Experience in project management and analytics — Required Experience supporting DSNP, case management, or clinical program operations preferred Experience working with reporting tools and dashboards; SQL exposure preferred Demonstrated ability to translate operational needs into analytics/reporting solutions Strong communication and stakeholder management experience across business and IT teams

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career •

Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer

and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work,

Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.