Server

Job Description

Job Description

Big River Restaurants - Now Hiring Servers!

What do you seek in your career path? An opportunity for growth? A chance to succeed? A fun, exciting social environment? Blending all of these together is the difference between a good job and a great career. At Applebee's® You'll discover a balance between work life and personal life, as well as a wealth of benefits for your health, future, family and happiness.

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple - we found it's the best way to help people reach their potential. It all starts with our inclusive culture, which welcomes and embraces our collective differences...and the strengths these differences create.

Additional Info

Primary Responsibilities:  

To serve food, drinks, and to accommodate guests' needs in a courteous and timely manner following Applebee's Ten Basic Service Steps.

Specific Functions and Duties:

• Delivers food and drinks to guests using Applebee's team delivery system.
• Greet guests, answers questions, makes suggestions regarding food, drinks, and service.
• Interacts verbally with all guests creating a friendly and upbeat atmosphere.
• Relays orders to service bar and kitchen via the point-of-sale computerized register system.
• Observes quests and responds to any additional requests
• Presents guest check to each table and accepts a form of payment. 
• Makes correct change and/or completes the proper charge card procedure.
• Participates in the clearing and resetting of dining room tables.
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math and verbal communication skills required.
• Mobility required during the entire shift.
• Other duties as needed.

OUR VALUES

Passion - We share a passion for achieving excellence and find the fun in doing it.

Integrity - Integrity is our compass, we choose to do what's right over what's popular.

Connect - We believe that connection to our communities and to our team drives pride.

Respect - We respect each others point of view, even when we disagree.

Own It - We own our actions, our impact and our results.

Our Team empowers our people, we recognize our success, we will exceed our expectations and those of our guests.

Benefits

We offer a wide variety of employee benefits raging from: Health Care Insurance, Disability Insurance, Life Insurance, 401k, Flexible Compensation, and Paid Leave. We offer many opportunities to grow within the company. We work with you to provide you with a schedule that fits your needs.

Requirements

• Must be 18 years or older.
• Reliable transportation.
• Reading, writing, basic math and verbal communication skills required.
• Mobility required during the entire shift.
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas or the restaurant.
• Previous customer service experience an asset.
• Previous serving experience preferred.
• Flexible schedule.

Company Information

Big River Restaurants owns 38 Applebee's restaurants in the Greater Saint Louis and Louisiana areas. Our mission is to empower our people, recognize our success and exceed our own expectations and those of our quest. We have 5 company values: passion, integrity, respect, connect, and own it. You are applying for work with a franchisee of Applebee's not Applebee's corp or any of its affiliates. If hired, the franchisee will he your employer. Franchises are independent business owners who set their own wage and benefit programs that can vary among franchisees.