Automotive Service Technician

Job Description: About Krieger Ford


Krieger Ford is committed to delivering exceptional automotive service with a professional and customer-focused approach. We value dedication, skill, and a strong work ethic in our team members.

Job Details

• Salary: $50,000 to $80,000 per year
• Job Type: Full-Time
• Location: Columbus, OH 43219

Position Overview


We are seeking an experienced Automotive Service Technician who takes pride in workmanship and customer satisfaction. This role involves troubleshooting, maintaining, and repairing a variety of vehicle makes and models while providing exceptional customer service.

Primary Responsibilities

• Accurately diagnose and troubleshoot customer vehicle concerns using the latest technical and administrative tools
• Maintain professionalism and courtesy in all customer interactions
• Assist as a secondary greeter in the Service Drive area to ensure customers feel acknowledged
• Stay current with technical publications, Service Comm, and Asist terminal operations
• Deliver safe and high-quality vehicle service on the first attempt
• Address original customer concerns before recommending additional services
• Inspect vehicles for maintenance needs based on local and factory guidelines
• Return customers' vehicles in clean or cleaner condition than at arrival
• Participate in factory or in-house training programs
• Complete paperwork thoroughly and attach all required shop forms to service orders
• Perform additional duties as assigned by management
• Arrive on time, prepared to work, and in a clean uniform

Work Schedule


This is a full-time position with standard work hours. Specific schedule details will be provided during the interview process.

Job Requirements: Qualifications

• Experience conducting warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models
• Proven success in meeting or exceeding performance goals
• Excellent communication and customer service skills
• Professional appearance and strong work ethic
• Positive attitude and high-energy personality
• Ability to read, comprehend, and follow instructions
• Good judgment and decision-making skills
• Valid state driver's license with a clean driving record

Education

• High school diploma or equivalent
• ASE certification or equivalent technical aptitude required
• Technical or trade school degree preferred

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace .

We Would Really Like To Hear From You!