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Project coordinator

$28 per hour

AA2IT

Project Coordinator Desktop Tech I

Provide technical leadership and support for PC Refresh technicians, including scheduling and monitoring PC Refresh tickets. Follow PC Refresh/IMAC Best Practice to optimize efficiency and effectiveness of the PC Refresh deployment process. Assist with onboarding and training of new PC Refresh technicians. Monitor calls, incidents and requests using client provided ServiceNow tool. Present Refresh status/performance to management on a weekly basis

TOP 2: Great Customer Service, Team Leadership Skills. Familiarity with Microsoft Office applications, such as Excel, PowerPoint and Word.

What will the work schedule be for this position? (M-F) 7:30am-4:30pm. Overtime? No. On-call? No.

How many overall years of experience should this person have? 12 24 months. Do they need any specific certifications or education? Associate degree or equivalent, related experience.

If contract to hire what is the conversion rate? Conversion rate $28

Kindly share your resume with below clarification. 1. How many years of Enterprise IMAC and Install and Ship exp do you have? 2. Are you A+ certified? 3. For submission, client needs MM/DD of Birth - kindly share 4-How far you live from 341 White Ponds Dr. Akron OH and how will you commute daily - timing 7.30 - 4.30PM

AA2IT
Vacancy posted 4 days ago
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