Customer Service Lead
TODAYTEC LLC
Job Description
Job Description
We are seeking an energetic and dynamic Customer Service Lead to champion our customer support operations and elevate client satisfaction. In this pivotal role, you will oversee daily customer service activities, lead a diverse team, and ensure seamless communication across departments. Your leadership will drive a customer-centric culture, foster cross-functional collaboration, and implement data-driven strategies to enhance service quality. If you thrive in fast-paced environments, possess strong management skills, and are passionate about delivering exceptional client experiences, this is the opportunity for you!
\nCompany DescriptionTodaytec LLC is a manufacturer of quality thermal transfer ribbons selling to distributors, resellers, VARs, OEMs and label converters through North American market. The parent company is in China and it’s the largest thermal transfer ribbon manufacturer. We started manufacturing ribbons in Charlotte in 2009 and then develop the 2nd location in California to serve the west coast customers.
Company Description
Todaytec LLC is a manufacturer of quality thermal transfer ribbons selling to distributors, resellers, VARs, OEMs and label converters through North American market. The parent company is in China and it’s the largest thermal transfer ribbon manufacturer. We started manufacturing ribbons in Charlotte in 2009 and then develop the 2nd location in California to serve the west coast customers.
Vacancy posted 21 days ago
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