Facilities Manager

Facilities Manager - JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: The Facilities Manager will support the Regional Manager in delivering first-class facilities management services through strategic oversight of operations, budgets, and maintenance programs while ensuring full contract compliance and client satisfaction. The role requires leading site facility teams, managing annual budgets and variance reporting, and implementing innovative cost-reduction programs across multiple properties in the Nashville, TN area. The ideal candidate will possess 8+ years of facilities management experience with strong technical knowledge in HVAC, electrical, and plumbing systems, combined with excellent financial acumen, leadership capabilities, and a client-service mindset.

What your day-to-day will look like:

• Support the Regional Manager in the implementation of all full-service components of first class facilities management, specifically addressing the client scope of work per the contract
• Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Regional Facility Manager, Engineers and the client.
• Oversee the appropriate monthly/quarterly/annual required activities and subsequent reporting
• Oversee the development and management of the expense budgets by interfacing closely with the client/agency representative and internal leadership
• Effectively lead, manage, support and assist in training site facility team.
• Support the Regional Facility Manager, Lead Engineer in the implementation of short and long-term projects for the client project based on participating addendum and contract.
• Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis. Effectively manage the annual budget, baseline adjustments and finance components related to specific client portfolio.
• Assist with the development and implement the annual management plan and budget adjustments for the buildings within the client portfolio
• Must have excellent client service mindset. Ability to work effectively with customers and team with varied personalities and communication styles. Actively listen, comprehend, analyze, and interpret business documents and discussions.
• Identify the maintenance objectives of the facility and incorporate those objectives into a documented plan that includes preventive, corrective and reliability maintenance procedures.
• Perform assigned facility inspections, vendor work and due diligence efforts, reporting on, as found, conditions impacting satisfactory client occupancy and operations.
• Must be willing and able to support possible after hours building related activity as required.
• Responsible for obtaining and maintaining Full compliance to the JLL Operational Compliance Program.
• Responsible for assisting Client with overview of capital projects on site.
• Matrix manage both technical and administrative staff
• Supervise vendor performance during normal and off hours including weekends when necessary

Required Qualifications:

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis (HVAC, Plumbing, Electric)
• Minimum 8 years industry experience required
• Strong Finance and budget skills
• Working knowledge to maintain, operate, and repair all HVAC systems and associated equipment, electrical distribution equipment, plumbing systems, building interior/exterior repair, and related grounds as it pertains to assigned buildings
• Excellent verbal and written communication skills
• Proficient with Microsoft Office products, mostly Outlook, Word, TEAMS and Excel. Must have the ability to use a computer and smartphone and navigate multiple email accounts
• Excellent internal and external customer service skills
• Ability to oversee multiple facilities within vicinity of central campus – includes travel.

Preferred Qualifications:

• Familiarity with Corrigo CMMS

Location: Knoxville, TN + up to 25% Travel

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

On-site –Knoxville, TN

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay