Patient Financial Counselor

Job Description

Job Description

Coastal Fertility Specialists is growing and has an immediate opening for a Financial Counselor who wants to make a difference in this world by helping couples with infertility start the family of their dreams. This is an incredibly rewarding career as over 95% of couples trying to conceive will do so with our help.

The role of Financial Counselor includes:

• Ensuring all insurance and eligibility information is obtained and entered into the system in an accurate manner.
• Ensuring that prior authorizations are obtained prior to fertility treatments
• Conducting financial counseling with patients prior to fertility treatment, which includes patient financial obligations, billing practices and financing options.
• Collecting cycle deposits prior to fertility treatments
• Working closely with peers and communicating with a high level of professionalism.
• Possessing the skills to effectively utilize virtual counseling or other electronic modes of communication such as email, video conferencing and more.

This is a fast paced position and an ideal candidate must have the ability to multi-task and prioritize their work. Candidates need a firm understanding of deductibles, coinsurance, and allowable amounts in order to calculate financial costs. At least two years of prior experience obtaining insurance information and communicating with individuals about sensitive matters in a medical office setting are preferred. This is a full time position in our Mt Pleasant office.

This position offers a competitive salary with a robust benefits platform including health and dental insurance, life insurance, disability insurance, a 401K retirement plan and annual bonuses based on the quality of patient care delivered. Coastal Fertility Specialists consists of 5 offices and over 100 employees including 5 physicians, 20 RNs, and a complete embryology team all driven to be the best Reproductive Endocrinology practice in the southeast!

We have won consecutive national patient satisfaction awards and have pregnancy rates in the top 10% of the country.

Coastal Fertility Specialists’ goal is to provide the highest quality of reproductive endocrinology care possible in a compassionate and nurturing environment. We are very proud of our dedicated, experienced staff, high pregnancy rates and high patient satisfaction rates. We encourage you to review our website to help you understand who we are, what we believe in and why we do what we do.

Company Description

Coastal Fertility Specialists’ goal is to provide the highest quality of reproductive endocrinology care possible in a compassionate and nurturing environment. We are very proud of our dedicated, experienced staff, high pregnancy rates and high patient satisfaction rates. We encourage you to review our website to help you understand who we are, what we believe in and why we do what we do.