Customer Service Representative (Float)

X-Ray Associates of New Mexico PC

Job Description

Description:

X-Ray Associates of New Mexico is seeking a dependable and customer-focused Customer Service Representative (Float) to support our imaging centers and Central Scheduling team throughout Albuquerque and Santa Fe.

This position is ideal for someone who enjoys variety, thrives in a fast-paced healthcare environment, and is passionate about providing excellent patient care.

What You'll Do

Schedule patients for imaging exams by phone and in person
Answer incoming calls and assist patients with questions
Register patients and verify demographic and insurance information
Collect payments and review billing requirements
Make appointment reminder and scheduling calls
Process incoming referrals, faxes, and physician orders
Coordinate exam scheduling and maintain accurate patient records
Assist multiple imaging centers by covering shifts as needed

Requirements:

High school diploma or equivalent
At least 1 year of customer service experience
Medical office or healthcare experience preferred
Strong computer and multitasking skills
Excellent communication and customer service abilities
Valid New Mexico driver's license with reliable transportation
Ability to travel between Albuquerque and Santa Fe locations as needed

Apply

Vacancy posted 5 days ago

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