Sr. Business Analyst

50-60/HR

Must Haves:
5+ years of Business Analyst Experience
Strong experience with writing user stores, business requirements, etc.
Experience creating journey maps using Figma or Lucid Chart
Strong experience transforming requirements into documentation
Strong presentation experience: specifically, with creating decks in PowerPoint
Strong experience within MS Office Suites (Excel, Visio, Figma, Lucid, Jira)
Bachelor's Degree
Plusses:
Telecom Experience Preferred
Day-to-Day:
Insight Global is hiring for a business analyst to sit 100% onsite in Stamford, CT for a large, telecommunication company. This business analyst is joining the Customer Operations organization, specifically within the Service Reliability & Outage Management team. This business analyst will be joining a team comprised of 10-15 individuals that work on quicker outage detection before customers are aware of the outage. When outage is generated, we automatically deliver proactive notifications along with estimated repair times via customers preferred method of communication. On a day-to-day basis, this business analyst will understand requirements from the business and transform that into actionable documentation such as journey maps, gant charts, or user stories. Additionally this business analyst will need to collaborate with various teams within the organization, and ensuring processes are set and align with what is needed from requests. Furthermore, this Business Analyst needs to have great communication and an eagerness to learn.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

Must Haves:
5+ years of Business Analyst Experience
Strong experience with writing user stores, business requirements, etc.
Experience creating journey maps using Figma or Lucid Chart
Strong experience transforming requirements into documentation
Strong presentation experience: specifically, with creating decks in PowerPoint
Strong experience within MS Office Suites (Excel, Visio, Figma, Lucid, Jira)
Bachelor's Degree
Plusses:
Telecom Experience Preferred
Day-to-Day:
Insight Global is hiring for a business analyst to sit 100% onsite in Stamford, CT for a large, telecommunication company. This business analyst is joining the Customer Operations organization, specifically within the Service Reliability & Outage Management team. This business analyst will be joining a team comprised of 10-15 individuals that work on quicker outage detection before customers are aware of the outage. When outage is generated, we automatically deliver proactive notifications along with estimated repair times via customers preferred method of communication. On a day-to-day basis, this business analyst will understand requirements from the business and transform that into actionable documentation such as journey maps, gant charts, or user stories. Additionally this business analyst will need to collaborate with various teams within the organization, and ensuring processes are set and align with what is needed from requests. Furthermore, this Business Analyst needs to have great communication and an eagerness to learn.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.