SSVF Case Manager

This position will work under the supervision of the Director of VA Facilities and Program to provide outreach and case management services to the residents of the AWVH to facilitate rapid transition (within 90 days) to permanent housing under a VA Supportive Services for Veteran Families grant. S/he will provide individual case management and provision of supportive services and collect data as per the funding requirements set forth in the NOFA.

Primary Duties and Responsibilities:

1. Coordinate and conduct individual participant needs assessments, prioritizing services based on comprehensive risk assessment/screening tool and with assistance of the program participant.

2. Rapidly stabilize program participants by placing them in emergency shelter, transitional housing or prevent the eviction from housing.

3. Provide crisis intervention as needed to stabilize participant (food, utilities, shelter, health services, etc.)

4. Assist SSVF program participants in obtaining VA benefits and coordinating other VA services (i.e. HCHV Program, HUD-VASH, health services, etc.)

5. Assist participants in determining eligibility for other benefits and applying for other benefits via the

SC Benefit Bank system (TANF, Medicaid, SNAP, etc.)

6. Facilitate development of Individual Service Plans (ISP's) to include goals shared by both CM and veteran to sustain housing stability.

7. Monitor progress on ISP goals via regular, ongoing communication with participants and communication with other service providers (as allowed by signed consent forms)

8. Document progress and other services provided in client files and in the local HMIS.

9. Coordinate and establish referral source network, attend community meetings, and conduct outreach activities as needed. (Majority of outreach will be conducted by other staff to allow CM's to focus on active participant needs and follow-up)

10. Submit weekly, monthly and quarterly reports in a timely manner, assist with data collection, and conduct follow up activities

11. Maintain files according to policy and procedure manual, SSVF Program requirements and COA accreditation standards

12. Participate in quarterly peer case record audits and maintain client files to at least 85% compliance.

13. Ensure client confidentiality in accordance with established procedures and regulations

14. Attend at least 40 hours of job-related training annually; participates in quarterly staff meetings; aides in developing program goals; gives input regarding planning/operation of the program; participates as needed in agency and program research, evaluation, and developmental activities.

Knowledge Of:

• Issues of homeless veterans

• Communicating effective orally and in writing
• Computer literacy
• Proficient in HMIS data entry and reporting features
• Bachelor's degree in a social science or related field, preferred graduate degree/licensure in Social Work
• Three years of job related experience working with low-income populations, preferably with veterans and/or homeless populations
• An approved writing sample exemplifying clinical documentation will be required for employment

Licenses, Training and Certification:

• Valid SC Driver's License
• Proof of Auto Liability Insurance if required
• Proof of education and credentials will be required for employment

Job Type: Full-time