Server

Job Description

Job Description

J OB SUMMARY

The Server is responsible for always providing prompt and friendly food and beverage service to all of our guests by following the Gyu Kaku sequence of service. Responsible for meeting or exceeding sales performance objectives as determined, communicated, and monitored by management.

ESSE NTIAL DUTIES AND RESPONSIBILITIES

• This position requires attendance as scheduled and policy and procedure compliance.

• Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment.

• Take pride in his/her appearance while adhering to the Gyu Kaku Dress & Appearance Policy.

• Provide each guest with a friendly welcome and farewell to ensure a positive and memorable visit.

• Guide guests through food, beverage, and promotional menus.

• Write down and repeat back guests' orders. Accurately input orders in Aloha POS .

• Deliver food and beverage items from expo and the service bar according to standards.

• Ensure the highest quality preparation and presentation of food and beverage items.

• Responsible for attention and prompt response to the guests' needs and requests throughout their entire visit.

• Present an accurate guest check, accept payment, and quickly complete the transaction.

• Complete specific side work and station maintenance.

• Serve 2-4 tables within a designated station.

• Answer the phone and assist with answering guests' questions in a friendly, courteous manner.

• Serve alcoholic beverages in accordance withincurrent Honolulu Liquor laws.

• Provide service in a way as to create new and repeat business and avoid guest complaints.

• Position requires slip-resistant shoes.

• Position requires participation in Japanese phrases

E DUCATION AND/OR EXPERIENCE

High School Diploma or High School equivalency preferred.

P HYSICAL REQUIREMENTS

This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.