Community Manager/Director

Job Description

Job Description

About UsAdvanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.Role OverviewAdvanced Asset Management (AAM Living) is seeking an experienced Community Director / Community Manager (Temporary) to oversee the day-to-day operations and overall performance of a multifamily community. This role is responsible for property operations, leasing, sales, occupancy, resident relations, financial performance, team leadership, maintenance coordination, and compliance.Key ResponsibilitiesOversee daily community operations, including leasing, resident services, maintenance, collections, and administrative activities.Lead, train, coach, and hold the onsite team accountable for performance, service standards, and company expectations.Drive leasing, sales, occupancy, renewals, and resident retention through effective property management and team performance.Monitor rental income, rent collections, delinquency, concessions, expenses, and overall property financial performance.Prepare, review, and manage property budgets, financial reports, invoices, and operational expenses.Manage resident relations, address escalated concerns, and resolve complaints professionally and efficiently.Oversee the leasing process, including prospect follow-up, applications, move-ins, move-outs, renewals, and resident retention.Coordinate with maintenance teams and vendors to ensure work orders, unit turns, preventive maintenance, and property repairs are completed timely.Conduct regular property inspections and ensure apartments, common areas, amenities, and grounds meet AAM standards.Manage vendor relationships, obtain bids, monitor work quality, and ensure services are completed within approved budgets.Maintain accurate property records, reports, resident files, leasing data, and operational documentation.Ensure compliance with Fair Housing, landlord-tenant laws, LIHTC requirements when applicable, and AAM policies and procedures.Monitor market conditions, competitor activity, pricing, and leasing performance to identify opportunities for improved occupancy and revenue.Develop and implement strategies to improve property performance, resident satisfaction, operational efficiency, and financial results.Work closely with regional and corporate leadership to communicate property performance, challenges, and action plans.Required Qualifications3+ years of multifamily property management experience, preferably as a Community Director, Community Manager, or Property Manager.Bilingual proficiency, preferably Spanish.Proven experience managing leasing, occupancy, collections, resident relations, maintenance, and property operations.Strong leadership, sales, financial management, communication, and problem-solving skills.Experience with property management software such as Yardi, AppFolio, RealPage, or similar platforms.Knowledge of Fair Housing and New Mexico landlord-tenant regulations.Strong organizational skills with the ability to manage multiple priorities and deadlines.Experience with budgeting, financial reporting, vendor management, and team performance.CAM, ARM, or CPM certification is a plus.BenefitsHealth insurance.Paid time off.Opportunities for professional growth and career advancement.A collaborative, innovative, and high-performance work environment.