Office Specialist

The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Lincoln, NE Hiring Rate: $17.642 Job Posting: JR2026-00027840 Office Specialist (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 07-18-2026 Job Description: The State of Nebraska's Department of Health and Human Services, Division is looking for an Office Specialist within the Medicaid Claims Screening and Scanning Team. Become a part of a team that not only values its members but also knows how to have a good time while achieving excellence! What We Offer: We value our employees' hard work and offer a supportive and friendly work environment along with a comprehensive benefits package that includes: • 156% state-matched retirement contribution • 13 paid holidays • Immediate leave accruals • Tuition reimbursement • 79% employer-paid health insurance • Dental, vision, and life insurance plans • Career advancement opportunities • Training and development support • Employee Assistance Program Job Details: • Wage: $17.642 per hour • Hours: Monday – Friday, 8 AM – 5 PM • Dress: Business Casual What you will do as an Office Specialist for the Medicaid Claims Screening and Scanning Team: Review documentation to ensure proper coding and completion of related claim forms, check recipient eligibility requirements and dates, and verify compliance with established policies and procedures in claim handling and client SOC process. Update client eligibility status in the Medicaid System. Collaborate with Office Manager to ensure the screening and preparation of paper claims and other documents for scanning and processing in the OnBase system. Cross-train to assist the Medicaid Claims Customer Service Call Center with responding to provider queries, as needed. Serve as a backup for the Scanning Desk by receiving, processing, scanning, and indexing various documents, including Medicaid NFOCUS billing documents, Medical/Dental forms, TPL/COB documentation, and authorizations for providers. Conduct quality control checks on documents to be scanned in OnBase, ensuring clarity, proper rotation, and accurate indexing. Requirements/Qualifications Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment. Preferred Qualifications: Knowledge of Medicaid eligibility and claims processes. Experience with OnBase/NFOCUS is a plus. At least one year of office/administrative or customer service experience. Proficiency with Microsoft Office Suite. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you. Click here for a video tutorial. Contact View email address on click.appcast.io for additional support. Check back on your candidate profile to see the status of your submitted applications, as well as any new postings that might interest you! Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!