Retail Sales Associate Spanish Bilingual

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s). Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Responsibilities Proactively engage with customers to understand their needs and recommend suitable products and services, effectively communicating in both English and Spanish. Manage customer accounts, including new activations, upgrades, and troubleshooting, ensuring a seamless experience. Implement and maintain visual merchandising standards, including planograms (POGs) and product merchandising, to create an appealing store environment. Execute effective sales strategies to meet and exceed individual and team sales targets. Address customer inquiries and resolve issues efficiently, fostering strong customer relationships and driving customer retentions. Assist with inventory management, including receiving, stocking, and organizing merchandise. Adhere to loss prevention plans and procedures to minimize shrinkage and protect company assets. Utilize data entry skills for accurate record-keeping of sales, customer information, and inventory. Contribute to omnichannel initiatives, ensuring a consistent customer experience across all touchpoints. Support team development through collaborative efforts and sharing best practices. Potentially assist with local advertising and social media marketing efforts to promote store offerings. Participate in sales and operations planning meetings to optimize store performance. Qualifications Fluent in both English and Spanish (written and spoken). Proven experience in a retail sales environment, preferably in a telecommunications or electronics setting. Strong customer service and customer experience (CX) skills with a genuine desire to help others. Demonstrated ability to achieve sales targets and drive customer retentions. Familiarity with inventory management processes and loss prevention plans. Experience with planograms (POGs) and product merchandising. Basic data entry skills and proficiency with point-of-sale (POS) systems. Excellent communication, interpersonal, and team collaboration skills. Ability to work a flexible schedule, including evenings, weekends, and holidays. Prior experience with social media marketing or advertising is a plus. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. This is a commission based position with the potential to earn more. #J-18808-Ljbffr