Bilingual Call Center Rep (Philadelphia)

Job Description

Job Description

Bilingual Call Center Representative (Temp-to-Hire) About the Role

A law firm representing a major Pennsylvania municipality is hiring a Bilingual (English/Spanish) Call Center Representative for a temp-to-hire position. This role focuses on assisting taxpayers with overdue real estate tax accounts in a professional office setting.

Job Details:

Location: Philadelphia, PA (Fully In-Office)
Schedule: Monday–Friday | 9:00 AM – 5:00 PM
Pay: $20.00 – $21.00 per hours

Responsibilities

• Handle inbound and outbound calls regarding overdue real estate taxes
• Process payments and set up installment plans
• Update account records and document all activity
• Perform basic research, including skip tracing and bankruptcy checks
• Escalate accounts that require additional review

Qualifications

• Fluent in English and Spanish (required)
• Strong communication and basic research skills
• Comfortable using computer systems and handling confidential information
• Customer service experience preferred

Additional Details

• Fully in-office role with a consistent weekday schedule
• Opportunity to transition into a permanent position
• Structured, professional work environment

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

IND3